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14 G217SA0 - Entry Level Tier 1 Help Desk - Cleared Jobs in Annapolis, MD

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G217SA0 - Entry Level Tier 1 Help Desk - Cleared
$54k-66k (estimate)
Full Time 2 Months Ago
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NiSUS Technologies Corporation is Hiring a G217SA0 - Entry Level Tier 1 Help Desk - Cleared Near Annapolis, MD

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Schedule:Monday through Friday 10am to 6pm
  • Training will be Monday through Friday 6am to 2pm
Sunday through Thursday 2pm to 10pm OR Sunday through Wednesday 2pm to 12am (4 10 hour shifts)RequirementsTS/SCI with poly required
  • Bachelor's degree (or 5 years)
  • Customer Service
  • ServiceNow
One of the Following Certifications Required:
  • A
  • Network
  • CCNA Security
  • CySA
  • GICSP
  • GSEC
  • Security
  • CND
  • SSCP
  • CASP
  • CCNP Security
  • CISA
  • CISSP
  • GCED
  • GCIH
  • CCSP
Benefits
  • Health & Life Insurance
  • Dental Insurance
  • Disability Insurance
  • 401K Retirement Plan with Matching
  • Tuition Assistance
  • Vacation and Sick Leave
  • Hiring Bonuses
  • Referral Recruitment Program

Job Summary

JOB TYPE

Full Time

SALARY

$54k-66k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

11/25/2024

WEBSITE

nisustech.com

HEADQUARTERS

Columbia, MD

SIZE

25 - 50

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