11 G254SA2 - Mid Level Field Support Technician - Cleared Jobs in Annapolis, MD
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G254SA2 - Mid Level Field Support Technician - Cleared
$55k-68k (estimate)
Full Time
1 Month Ago
NiSUS Technologies Corporation is Hiring a G254SA2 - Mid Level Field Support Technician - Cleared Near Annapolis, MD
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure
- Modifies, moves, and installs new equipment
- Performs technical tasks and provides site support
- Performs integrity testing and interviews customers to gather information about problems
- Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
- Will perform Data Transfer Agent requests to transfer files between networks
- High School Diploma/GED and 15 years of related experience
- Bachelor of Science may be substituted for 5 years of experience
- Hardware Installation
- Installation Maintenance
- Maintenance & Repair
- Microsoft Software Applications
- Microsoft Windows System Administration
- Remote Desktop Administration
- Technology Knowledge
- CCNA Security
- CySA
- GICSP
- GSEC
- Security
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
- Health & Life Insurance
- Dental Insurance
- Disability Insurance
- 401K Retirement Plan with Matching
- Tuition Assistance
- Vacation and Sick Leave
- Hiring Bonuses
- Referral Recruitment Program
Job Summary
JOB TYPE
Full Time
SALARY
$55k-68k (estimate)
POST DATE
08/02/2024
EXPIRATION DATE
01/26/2025
WEBSITE
nisustech.com
HEADQUARTERS
Columbia, MD
SIZE
25 - 50
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