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Customer care representative
Nittany Energy Williamsport, PA
$38k-48k (estimate)
Full Time 7 Days Ago
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Nittany Energy is Hiring a Customer care representative Near Williamsport, PA

Nittany Energy is a local family-owned business that is looking for a qualified (CCR) Customer Care Representative / Dispatcher at our Williamsport office.

Our business provides heating oil to residential customers and commercial fuels to businesses, farms, etc. We also deliver gas and fuel to our 28 convenience store sites along with a few independent station dealers.

This individual will be responsible for the day-to-day activities for this location. The schedule is primarily M-F but can include some Saturdays in the winter season.

This individual would need to work well with others and enjoy being part of a team.

Responsibilities of a CCR :

  • Data entry of daily fuel deliveries
  • Process customer payments
  • Answer and forward phone calls
  • Schedule oil and fuel deliveries
  • Organize and distribute mail
  • Copying and performing other administrative tasks
  • Keeping the reception desk and area clean and well-organized
  • Provide exceptional customer service
  • Manage bulk plant inventories

CCR Job Requirements :

  • Experience as a receptionist is a plus
  • Excellent written and verbal communication skills
  • Great telephone communication skills
  • Organizational and time-management skills
  • Basic computer skills, including competency in Microsoft Office programs
  • Ability to work in a team and assist colleagues with administrative tasks

Nittany Energy is a family owned business locally owned and operated in Central Pennsylvania. Our experience and dependability in delivering quality fuels as well as our top notch service and installation make all the difference.

Nittany Energy businesses, including 27 Nittany MinitMart locations and 7 oil offices have been serving Central and Northern Pennsylvania for over 60 years.

Last updated : 2024-06-22

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

09/18/2024

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The job skills required for Customer care representative include Customer Service, Communication Skills, Microsoft Office, Customer Care, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

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