Field Auto Insurance Appraiser

The Field Auto Insurance Appraiser will play a crucial role in our mission by assessing vehicle damages and helping our clients receive exemplary customer service. The Field Auto Insurance Appraiser will embrace challenges and thrive in a dynamic environment dedicated to improving the customer’s experience working with CURE.

We are seeking a skilled and detail-oriented Field Auto Insurance Appraiser to join our team. In this role, you will be responsible for inspecting and assessing vehicle damages and providing accurate appraisals for our customers’ insurance claims. Your expertise will ensure that our clients receive fair and timely settlements while maintaining the integrity of our insurance policies.

Responsibilities

• Vehicle Inspections: Conduct thorough inspections of damaged vehicles to determine the extent of damage, repair costs, and feasibility of repair. For issues of causality, execution of our EDR technology will be used to vet any red flags.
• Appraisal: Accurately estimate the cost of repairs, replacement parts, and labor required to restore the vehicle to its pre-accident condition.
• Documentation: Prepare detailed reports and documentation, including photographs, measurements, and descriptions of the damage, to support your appraisal findings.
• Research: Stay informed about industry standards, repair techniques, and pricing trends to ensure accurate assessments.
• Customer Interaction: Communicate with policyholders, claimants, and repair shops to explain appraisal findings, answer questions, and address concerns.
• Negotiation: Negotiate repair estimates and settlements with repair facilities and claimants while adhering to company and regulatory guidelines.
• Compliance: Ensure compliance with company policies, industry regulations, and ethical standards throughout the appraisal process.
• Timeliness: Work efficiently to process appraisals and meet established deadlines for claims processing.

Qualifications

• Strong written and oral communication skills
• Comfortable working at a fast pace with deadlines
• Resourceful with finding coaching solutions through investigation (estimate reviews, shadowing)
• Valid driver's license
• Ability to collaborate with stakeholders throughout the organization to solve a challenge
• Proficient computer and communication skills necessary to develop appraiser communication through a variety of channels and platforms.

Physical Actions/Environment : Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions.

Compensation: $70,720 - $85,280 annually based on experience

Schedule: Full-Time; Mondays – Fridays, 8:30am - 5pm. Overtime as business needs dictate.

Location: Detroit, Michigan or Princeton, NJ

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.