Overview

Job Summary

This developer position is responsible for provisioning, development, and maintenance of Microsoft Dynamics 365 CRM platform. This position is also responsible for overseeing all preproduction CRM development and conforming all development to the standards of Agile SDLC.

$76,184 - $95,230

Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a manager's approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

Responsibilities

Essential Duties and Responsibilities

• Analyze and review work as a team, completed by staff CRM developers and follow SDLC cycle.
• Coaches and mentors staff CRM developers in surmounting any development obstacles.
• Extensive experience in designing, development and deploying Microsoft CRM cloud solutions, Power Portal solutioning and maintenance.
• Extensive experience developing Power portal apps using web pages, web templates entity list, web form and entity forms, Dynamics CRM plugins, web resources, workflows, and client scripts.
• Extensive experience in Dataverse, Model driven apps, Canvas Apps, power platform data flows.
• Extensive experience with Azure Dev Ops (ADO) or equivalent tools.
• Extensive experience with Power Automate and XrmToolBox.
• Extensive experience with Dynamics 365 CRM SSRS custom development, Power Bi.
• Extensive experience translating business requirements into functional and technical design documentation.
• Good experience and knowledge of SharePoint and its Online integration of Dynamics 365.
• Creates and manages custom objects, fields, formulas, validation rules, reports, connectivity, and custom workflows.
• Develops and maintains all core functionality in the Microsoft CRM environment including connectivity to SharePoint, Enable, Microsoft Office, and Great Plains either on premise or in the cloud.
• Good understanding of B2C environment and experience on the implementation side.
• Instructs all efforts around CRM including programming and systems staff.
• Ability to work independently to ensure the accurate interpretation of business needs to design, develop, test, and implement new code.
• Attend ongoing Governance Committee meetings and implement changes, additions, deletions as prioritized by these stakeholders.
• Responds to inquiries and communicates expectations to team members and outside stakeholders.
• Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.
• Must complete annual and semiannual self-assessment as required.
• Performs other duties and special projects, as assigned.

Required Skills and Abilities 

• Proficiency with Microsoft CRM development including creation of standard and custom object.
• Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently.
• Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staff
• Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of user’s timelines
• Experience in moving code from sandboxes to production
• Attention to detail and accuracy
• Strong analytical & problem-solving skills; technical, design and implementation skills; ability to incorporate functional, user-friendly report formats’
• Proficient in data manipulation
• Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff
• Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers
• NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred.
• Proficient in Visio, and the ability to learn new software packages

Qualifications

Required Qualifications

Education and Experience Requirements

• B.S. degree in Computer Science, Software Engineering, Accounting, and/or equivalent professional experience
• Minimum seven (7) years business or management analyst experience
• Minimum seven (7) years programming experience.

• 5 plus years CRM development experience with a focus on C#, Javascript(JQuery), XRMToolbox, CI/CD pipeline.
• Basic administration of Microsoft Windows 2016 Server
• Microsoft Dynamic Certification is strongly preferred.

Advanced degree or industry specific certification may be substituted for 1 year of experience

Physical Demands

• Minimal
• Ability to work outside normal business hours, as needed

Travel

• As necessary to events, meetings, businesses, etc.

Certificates and Licenses Required

• License: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate, or modify the employment-at-will status of NJEDA employees.

This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.

NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.

NJ SAME Program

In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce.

The SAME program allows candidates, who identify as having a significant disability, to apply for non-competitive and unclassified positions through a fast track hiring process. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. For more information about the SAME program and the Fast Track Hiring program, please Click Here. if you have any questions, please email, or call the contact as indicated on the job vacancy announcement.

This posting open to eligible applicants regardless of SAME eligibility.

Equal Opportunity Employer

Position Requirements

• Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.
• Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.
• Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.
• Must review the required NJEDA Ethics Guidelines.
  • Those guidelines to can be found here:
    • https://www.nj.gov/ethics/docs/ethics/plainlanguage2021.pdf
    • https://www.nj.gov/ethics/docs/ethics/2022_uniformcode_april.pdf

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