11 Customer service rep Jobs in Hammonton, NJ
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NJM Insurance Group is Hiring a Customer service rep Near Hammonton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center!
Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 5 years in a row !
Our Contact Center team enjoy :
- A starting salary of $48,642 to $60,000 annually (based on experience and credentials)
- Company paid training and professional state licensure.
- Potential annual bonus incentive worth up to 7.5% of your first year's base salary
- Hybrid work schedule once training is completed
- An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8%
The Opportunity
NJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center.
As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance.
On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
Available Shift(s) : DAY SHIFT
DAY SHIFT
Monday-Friday 9 : 45AM - 6 : 00PM & every Saturday 8 : 30AM - 4 : 45PM
1 Weekday & Sundays off
Responsibilities
- Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls
- Demonstrate effective time management to achieve performance goals / targets
- Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
Requirements
- Excellent verbal and written communication skills
- Strong computer and navigation skills including proficiency in Microsoft Outlook and Word
- Accurate keyboarding skills
- Superior listening skills
- Strong multi-tasking ability
- Prior customer service or contact center experience
- Quiet, distraction-free work area at home
- High School Diploma or GED is required; an associate's or bachelor's degree is desired
- Bilingual skills are valued, but not required
- Personal Lines Authority License is a plus
Additional Benefits Offered :
- Medical Insurance (Blue Cross Blue Shield)
- Dental Insurance (Delta Dental)
- Vision (Delta Vision / VSP)
- Flexible Spending Account
- Discounts on NJM auto insurance
- Tuition reimbursement
- Life insurance
- Plus, additional company discounts for items like travel, service, car rental and more!
Legal Disclaimer : NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Last updated : 2024-05-01
Job Summary
Full Time
Business Services
$58k-75k (estimate)
05/02/2024
05/16/2024
njm.com
KERNERSVILLE, NC
1,000 - 3,000
1913
Private
NANCY J VINSON
<$5M
Business Services
Related Companies
About NJM Insurance Group
NJM is a brokerage firm that provides business, property, workers compensation, auto and commercial insurance products and services.
The job skills required for Customer service rep include Customer Service, Billing, Written Communication, Listening, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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