• Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Document and analyze requirements to ensure they align with business goals.
• Data Analysis: Collect, analyze, and interpret data to identify trends, patterns, and insights. Use data-driven findings to make informed recommendations.
• Process Improvement: Evaluate existing processes and create workflow diagrams. Propose and implement improvements to enhance operational efficiency and effectiveness. Perform Gap Analysis
• Solution Design: Develop and propose solutions that address business challenges. Work closely with technical teams to ensure successful implementation and integration.
• Documentation: Create and maintain detailed documentation, including business requirements, process flows, and user stories. Ensure that all documentation is clear, comprehensive, and up-to-date.
• Stakeholder Communication: Serve as a liaison between business units and technical teams. Facilitate meetings, presentations, and workshops to communicate findings and gather feedback.
• Project Support: Assist in project planning, monitoring, and execution. Provide support throughout the project lifecycle to ensure timely and successful delivery of solutions.
• Testing and Validation: Collaborate with QA teams to develop test plans and scripts. Validate that solutions meet business requirements and perform as expected.

• Education: Bachelor s degree in Business Administration, Computer Science, Information Systems, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
• Experience: Minimum of 5 years of experience as a Business Analyst or in a similar role. Proven experience in requirements gathering, creating workflow diagrams, process improvement, and documentation. Testing experience is a plus

• Strong analytical and problem-solving skills.
• This role will wear many hats and be willing and able to assist in several areas.
• Gathering requirements, documentation, workflow diagrams, gap analysis
• Experience working in the transportation or rail industry is helpful but not required
• Knowledgeable in the SDLC, SIT, and UAT testing.
• Excellent communication and interpersonal skills.
• Knowledge of COBOL/VSAM systems is a plus
• Ability to work collaboratively in a team environment and manage multiple priorities.
• Familiarity with project management methodologies (e.g., Agile, Waterfall) is desirable.
• Technical Skills: Experience with business analysis software (e.g., JIRA, Confluence) and knowledge of database management systems are advantageous.

NJTECH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NJTECH is a globally managed IT service, IT consulting and Business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers. Come, transform your career with us and be a part of our high-performing team.

Regards,

Dhivakar B