ABOUT THE ROLE

The Sales Coordinator, is responsible for maximizing sales and profits in multi-store retail locations executed through in store events, training and product demonstrations. The Sales Coordinator’s role is to build brand awareness, create an elevated in-store experience and be a trusted expert for our brands.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Achieve and exceed individual monthly sales goal across all assigned stores
• Manage store visit schedule based on business needs across all assigned stores
• Clientele and recruit new customers by providing an elevated and personalized customer experience through relationship building.
• Foster and maintain solid professional relationships with retail partners by demonstrating a spirit of teamwork and cooperation. Providing excellent service to both retailer and customers
• Confidence in successfully providing training, executing in store events and focus days, personal consultation and hands on demonstration to drive sales
• Resolve customer issues and answers questions to ensure a positive customer experience
• Adhere to both Boots and Retailer policies and procedures.
• Maintain great communication with store teams, line manager and peers
• Work independently and sustain a positive can do attitude.
• Consistently present a clean and professional image at all times
• Attends all required conference call, trainings and team meetings.
• Ensure that testers, brushes, etc. are maintained in compliance with hygiene standards.
• Ensure that stock, beauty stations and fixtures are clean, organized and adhere to company merchandising standards.
• Ensures execution of updated instore planograms, merchandising displays and presentation in stores and monitors stock and partners with in store retail team to ensure stock flow and replenishment.
• Promotes and communicates key product launches, current promotions and events
• Has knowledge of competitive brands.

SKILLS AND EXPERIENCE

• At least 1 year of experience in a sales/commission based retail environment is preferred and working in multi store location
• Makeup/Artistry skills and product experience in skincare and beauty, but not required.
• Demonstrate a passion for customer service and a competency for selling.
• General knowledge and passion for the Beauty/Skincare industry.
• Exceptional interpersonal and communication skills; friendly, energetic and outgoing personality.
• Ability to build and maintain strong interpersonal relationships.
• High degrees of motivation, drive, integrity, accountability and the ability to work well independently as well as a part of a team.
• Consistently demonstrate a desire to exceed expectations.
• Receptive to guidance and feedback.
• Ability to work flexible schedules as shifts include weekdays, evenings and weekends.
• Consistent and reliable attendance.
• Understanding that designated store location is subject to change based on business needs.

TRAVEL

• May be required to travel to offsite locations for scheduled meetings and/or trainings.

MEASURES OF SUCCESS

• Delivery of annual brand assigned goals
• Meets all required reporting deadlines with accuracy
• Receive ongoing positive feedback from Retail Partners and Colleagues
• Excellent record of attendance in line with our Boots Retail USA guidelines