5 patient care advocate supervisor Jobs in syracuse, ny
HealthDirect Pharmacy Services is Hiring a Patient care advocate Near Syracuse, NY
Overview
Scope of Responsibilities : Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary : Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.
Responsibilities
- Responsible for accurate data entry of incoming prescriptions, if required
- Responsible for accurate selecting billing and shipping methods for incoming patient orders
- Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
- Document patient reported information into TherigySTM
- Provides resolution to customer service issues to ensure member satisfaction
- Work with members to provide resolution to payment related issues on accounts / orders
- Maintain and keep reasonable production as determined by supervisor
- May assist in orienting and training new employees
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications
Attendance Requirements :
- Must be available, and on-time for scheduled work shifts.
- Must be able to work nights and weekends, as required.
Educational Requirements :
- Minimum : High School Diploma or GED
Experience :
- Experience in a customer service-related field
- Preferred : 6-12 months experience as a pharmacy technician
Required (Mississippi Employees) :
Registered with the State of Mississippi as a Pharmacy Technician
Special Conditions of Employment :
- Drug test
- Initial and continuous exclusion and sanction / disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Compensation
$15.84-17.69 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state , and federal regulations as it pertains to minimum wage requirements .
Last updated : 2024-06-25
Job Summary
Full Time
Ancillary Healthcare
$41k-55k (estimate)
06/26/2024
09/04/2024
hdrxservices.com
APPLETON, WI
25 - 50
2017
SUMMER HAGENS
<$5M
Ancillary Healthcare
Related Companies
About HealthDirect Pharmacy Services
As a 100% employee-owned LTC pharmacy provider, our purpose-driven team strives to deliver personalized care in every interaction. We serve 8 states and are known for expert-level pharmacy services with outstanding client support backed over 50 years of industry experience. Our people-first focused team is guided by the following principles: Long-Term Approach Building Relationships That Create Life-Long Customers Employee Ownership Empowering Our Team Take Care Customer First Collaboration and Decisions Needs Driven Seeking Innovative Solutions With a Can-Do Attitude The HealthDirect ...
team is dedicated to serving the unique pharmacy needs of all individuals residing in Long-Term Care (LTC) facilities and supporting the staff members who provide their daily care. With pharmacies in 8 states, our team supports 50,000 residents each day. Were proud to be part of the KPH HealthCare family of companies. With over 110 years as an employee-owned company, all divisions of KPH take pride in providing the highest level of quality pharmacy and healthcare services. As a $1 billion leading national healthcare provider, KPH Healthcare is able to consolidate purchasing across divisions to deliver significant savings to clients and customers.
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The job skills required for Patient care advocate include Customer Service, Data Entry, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient care advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient care advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient care advocate positions, which can be used as a reference in future career path planning. As a Patient care advocate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient care advocate. You can explore the career advancement for a Patient care advocate below and select your interested title to get hiring information.
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