The case worker helps individuals with, but not limited to, crisis situations, manage caseloads, provide referrals, and maintain written documentation. They also:

• Conduct assessments.
• Assist in developing service plans.
• Coordinate services.
• Provide advocacy and support.
• Work closely with Individuals, their families and QIDPs, to identify needs.
• Help Individuals access services, including counseling, or financial assistance.
• Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses as applicable.
• Advise family caregivers.
• Provide Individuals with information and counseling.
• Make referrals for other services.
• Monitor visits between at-risk or fragile children and family members.
• Motivate individuals to participate in rehabilitation programs.
• Report abuse. 

Case workers should have the following skills:

• Communication skills
• Emotional skills
• Interpersonal skills
• Organizational and coordination skills
• Problem-solving skills
• Time management 

Qualifications:

Bachelor's degree in a behavioral science discipline such as Social Work, Sociology or Psychology preferred. Alternatively, a bachelor’s degree in science or arts, or a high school diploma with at least 5 years of experience working people with intellectual disabilities.