nobo is Hiring a Budtender-Lakemoor, Illinois Near Lakemoor, IL
Position Objective: Budtenders are responsible for facilitating all patient and caregiver transactions and improving their experience by providing current, accurate cannabis education and maintaining a safe, clean, and well-organized facility. Individuals must perform with an outstanding level of customer service and be able to adhere to all policies and procedures set forth by the Lead Budtenders (AICs) and the General Manager. Individuals must prioritize customer service at all times and be able to facilitate patient/caregiver transactions and company procedures in an efficient and compliant manner. Requirements:
Must be 21 years of age or older
Minimum of 3 years of customer service experience
Minimum of 3 years of point of sale and cash handling experience
Must possess customer service, point of sale, and sanitation experience
High school diploma or GED
Must be able to pass a background check with no pending charges or convictions within the past 10 years for a controlled substance-related felony
Must not be registered as a primary caregiver or must withdraw registration as a registered primary caregiver prior to accepting an official Offer of Employment
Must comply with all legal or company regulations for working in the cannabis industry
Must complete State of Illinois fingerprinting and attestation forms as part of the mandatory State Badging procedure. This is required for all workers in our cannabis dispensary to ensure compliance with state regulations
There is a $65 fingerprinting fee and a $100 badging fee required upfront, which are the responsibility of the applicant. These fees will be reimbursed by NOBO Illinois via a standard paycheck after 90 days of employment
Qualifications:
Strong problem-solving, communication, and conflict resolution skills
Working knowledge of the cannabis industry and the associated federal, state, and local municipal laws and regulations
Strong counting, tracking, inventory management, and customer service skills
Able to work in a fast-paced, friendly environment
Strong communication and interpersonal skills as well as the ability to work with a diverse team
Must possess a strong work ethic and be a team player
Qualified applicants have an aptitude for comprehending compliance and the ability to adhere to a regulatory framework by adhering to internal standard procedures as directed
Must follow all rules, regulations, policies, and procedures in accordance with the company's mission, vision, goals, and objectives
Duties and Expectations:
Stay current and adhere to all relevant federal, State, and municipal regulations
Encourage and maintain an environment of high integrity to optimize product quality, efficiency and compliance
Implement customer service and patient education best practices and standard procedures as communicated by the Lead Budtenders (AICs) and Managers
Responsible for Dispensary support; including but not limited to customer service, patient check-in, the point of sale transactions, order fulfillment, quality control, waste management, sanitation, and facility maintenance
Must maintain a culture of professionalism at all times
Monitor patient/caregiver retention while striving to maximize facility resources. Communicate customer issues to the Lead Budtender (AICs) or Managers
Assist the Lead Budtenders in identifying strategies to maximize available resources
Implement safe and compliant sanitation measures as directed by the Lead Budtenders
Maintain a working knowledge of State, Occupational Safety and Health Administration (OSHA,) and other regulations
Maintain Dispensary inventory management documentation, specifically including that related to point of sales transactions and waste management
Operate, clean, sanitize, and store equipment in a safe and effective manner as dictated by company policies and procedures
Must maintain a clean and organized work environment at all times
Implement facility sanitation standards as directed by the Lead Budtenders (AICs) and Managers
Maintain relevant facility records according to federal, state, and local regulations as directed by the Lead Budtenders
Foster a positive and communicative work environment
Request continuing education as needed
Communicate resource needs to the Managers and Lead Budtenders (AICs) as needed
Assist the Lead Budtenders (AICs) in managing supply and inventory levels
Take actions that are consistent with the company’s overall strategy and values
Must adhere to the Company’s stated Equality and Diversity and Drug-Free Workplace policies
Follow the rules, regulations, policies, and procedures in accordance with the company's mission, vision, goals, and objectives
Follow all company Emergency Plans
All other duties as assigned
Physical Demands Budtenders regularly work evenings, weekends, and holidays to meet the needs of our facility. Successful performance of this role requires that the incumbent is physically able to move freely between different parts of the store, lift up to 50 pounds and spend several hours a day viewing a computer screen. This position is frequently required to stand, walk and reach with hands and arms. Job Type: Full-time and Part-Time positions are available Benefits:
Paid time off
Health, Dental, Life, and Short-Term Disability (Full-time associates only)
Employee discounts
Shift availability:
Day Shift (Required)
Night Shift (Required)
Weekend Shift (Required)
Holiday Shift (Required)
Work Location: One location Powered by JazzHR JejOU4r7mI