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Coppell, TX | Full Time
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Langan Engineering and Environmental Services,...
Coppell, TX | Full Time
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Langan Engineering and Environmental Services,...
Coppell, TX | Full Time
$98k-125k (estimate)
4 Days Ago
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Langan Engineering and Environmental Services,...
Coppell, TX | Full Time
$82k-103k (estimate)
4 Days Ago
P
L
Langan Engineering and Environmental Services,...
Coppell, TX | Full Time
$98k-125k (estimate)
4 Days Ago
L
Langan Engineering and Environmental Services,...
Coppell, TX | Full Time
$82k-103k (estimate)
4 Days Ago
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Nokia is Hiring a Customer Project Manager Near Coppell, TX
Job DescriptionFamily DescriptionProject Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.
Subfamily DescriptionCustomer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
ResponsibilitiesPlease note that relocation is not offered for this position As part of our team, you will:
Scope & ContributionIndividual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.
InnovationCarries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.
CommunicationCommunicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.
About Us Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
Join us and be part of a company where you will feel included and empowered to succeed.
Additional InformationUS/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:
Subfamily DescriptionCustomer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
ResponsibilitiesPlease note that relocation is not offered for this position As part of our team, you will:
- Partner with Sales and act as the primary owners for managing customer relationship and satisfaction including customer complaints, corrective actions, and changing requirements.
- Collaborate with Sales and Business Development to scope and define new opportunities for your customer.
- Act as the primary point of contact for customer projects and post sales deliverables at every organizational levels through regular face to face and/or virtual engagements. Travel may be required at times per customer location.
- Lead the delivery of complex FN/IP/Optical projects including the end to end design and implementation of turnkey Network Solutions that may incorporate products and software from multiple Business Groups and product portfolios.
- Lead matrixed project teams including Customer Engineering, Product Line Managers, Supply Chain and Service Delivery organizations to ensure projects are delivered within scope, budget, schedule, and quality targets.
- Manage regular ongoing account reviews with the customer on feature/product roadmap and upgrade/growth opportunities as well as address operational issues and technical support concerns. Drive the resolution of all customer concerns inside Nokia across our regional and global technical support and supply chain teams.
- Assures consistency among project financial, product and service forecast activities.
- Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders
- A Bachelor´s degree in Telecommunication, Information Technology, Computer Science, Engineering, and/or applicable Industry experience.
- At least 5 years of hands-on, customer-facing Project Management experience within a highly technical, fast paced environment.
- Technical knowledge / experience in Access/PON, IP Routing and Optical Network technologies.
- Solid verbal and written communication skills, with experience working directly with both business and technical stakeholders.
- Leadership and conflict resolution skills.
- Familiarity with products / solutions across Cloud and Network Services/Applications, and Mobile Network Business Groups would be advantageous due to potential cross business group activities.
- Good understanding of the NI Nokia or general delivery processes related to Demand Planning, Customer Engineering, Order Management, Material, and Field Deployment.
- Knowledge of the Network Infrastructure Maintenance Support processes including Technical Support, Product Quality Management, and Repair & Return.
- PMP certification
Scope & ContributionIndividual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.
InnovationCarries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.
CommunicationCommunicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.
About Us Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
Join us and be part of a company where you will feel included and empowered to succeed.
Additional InformationUS/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Job Summary
JOB TYPE
Full Time
SALARY
$101k-127k (estimate)
POST DATE
06/10/2024
EXPIRATION DATE
07/05/2024
WEBSITE
nokiamail.com
HEADQUARTERS
Sunnyvale, CA
SIZE
25 - 50
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The job skills required for Customer Project Manager include Project Management, Leadership, Analysis, Written Communication, Innovation, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Project Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Project Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Customer Project Manager positions, which can be used as a reference in future career path planning. As a Customer Project Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Project Manager. You can explore the career advancement for a Customer Project Manager below and select your interested title to get hiring information.
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