47 Customer Service Manager Jobs in Westbury, NY
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Non-Foods Marketing is Hiring a Customer Service Manager Near Westbury, NY
Are you a go-getter that can juggle multiple responsibilities? Do you enjoy a fast-paced environment with unlimited growth? If so, we are looking to hire you to help scale our company significantly.
About Us
At Non Foods Marketing, we help supermarkets, drug stores, hardware stores, and other retail outlets with their general merchandise needs. Our core competency is the ability to efficiently and nimbly source a wide variety of high profit margin fast-moving products. We are backed by a private equity group and are expanding rapidly.
Role Highlights
We are seeking to hire a high-performing manager to service the needs of our growing company and customer base. We aim to hire someone comfortable working in a dynamic environment and executing on new priorities and opportunities as they emerge. Responsibilities include supporting our sales staff and handling a wide spectrum of customer service issues, navigating and maintaining our internal ERP system, and managing a small support team. This position requires very strong organizational and management capabilities. You will need to be able to juggle numerous projects and workflows simultaneously and are expected to prioritize and delegate as appropriate. Prior B2B customer service experience is a must.
Our most successful team members have a passion for process improvement, strong organizational skills, and excellent attention to detail. We inspire our team to be positive, receptive to feedback, and proactive.
Requirements:
· Detail orientation
· Results driven and calm under stress
· Able to think-through and tackle complicated tasks
· Proficient in Microsoft Excel and Adobe - Canva and/or Photoshop a plus
· Strong communication skills
· Willingness to take on new challenges and responsibilities as we grow
What you get:
· Health insurance contribution, 401k, paid time off
· Valuable industry connections at a growing, private equity-backed company
· Close mentorship and career development
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience level:
- 10 years
- 11 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Application Question(s):
- What interests you about this position and what makes you a good fit for the role?
Work Location: In person
Job Summary
Full Time
Wholesale
$84k-109k (estimate)
02/23/2023
06/21/2024
nonfoodsmarketing.com
WESTBURY, NY
100 - 200
1983
Private
ANTHONY GUASTAFESTE
$10M - $50M
Wholesale
Related Companies
About Non-Foods Marketing
NFM is a consumer goods company that provides prepaid freight and palletized merchandise, ready clip strips and floor displays to the retail sector.
The job skills required for Customer Service Manager include Customer Service, Planning, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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