Description

I. PURPOSE OF POSITION
Responsible for the total operation of Nooksack Northwood Casino’s food and beverage activities and venues, insuring quality products and delivery of high-level service according to established policies, procedures and health codes. 

Reporting Relationships

• Reports Directly to: Casino Operations Manager
• Supervises: All Food and Beverage Employees
• Other Contacts: General Managers, Human Resources, Tribal Council, Vendors, Health Inspectors, Dept. Managers, Customers and Community Members

DUTIES AND RESPONSIBILITIES

A. Oversees the preparation and compliance of budgets for Food and Beverage outlets, including all Casino restaurants and bars.

B. Develops and executes departmental plans and goals for all areas under direct control.

C. Forecasts revenue projections and monitors cost controls.

D. Assists in budget variance explanations in conjunction with other Kitchen and Food and Beverage Staff at monthly meetings.

E. Assists in presenting improvement proposals and justification for capital expense items for equipment and other major purchases and projects.

F. Establishes and maintains effective communication between food and beverage departments to ensure that staff is aware and prepared for all daily and special event activities.

G. Ensures maintenance of safety and sanitation standards and policies, assuring compliance with Indian Health Services guidelines, standards and regulations.

H. Works closely with Marketing to develop menu and restaurant advertising, keeps current with all special events and promotional activities.

I. Manages inventory of all food and beverage equipment and products.

J. Develops menus in close coordination with the head of the kitchen.

K. Oversees and participates in interviewing process for key staff members.

L. Interviews, reviews and evaluates performance of departmental supervisors.

M. Negotiates programs with vendors to maximize product value.

N. Promotes continuing improvement in the performance of the department and its employees.

O. Monitors all departmental disciplinary action.

P. Such other job-related duties as may be assigned by instruction from executive management.

Q. Sets a positive leadership example.

R. Hires, trains, disciplines and supports employees and supervisors under direct control.

S. Ensures quality service and product at all food and beverage areas and outlets.

T. Other duties and responsibilities as assigned.

Qualifications

POSITION QUALIFICATIONS
Required:

1. Demonstrated success in the operation and management of a multi-outlet food and beverage facility.
2. Demonstrated ability to effectively lead a large, multi-cultural, and diverse workforce.
3. Demonstrated ability to manage cost controls and minimize food and beverage costs while maximizing quality and delivery of product.
4. Demonstrated ability to coordinate staff effectively and elevate service levels.
5. Demonstrated knowledge of cost-effective food preparation, beverage selection, service, sanitation, and employee relations.
6. Demonstrated ability to manage retail food outlets.
7.  Demonstrated ability to manage inventory control.
8.  Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License.
9.  Must obtain and maintain a class 12 mixologist permit. 
10. Must obtain and maintain their TIPS certification. 
11. Must obtain and maintain their Food Handlers Permit.

Preferred:
1. Successful experience in the primary duties of the position in a gaming/casino operation

PLEASE NOTE
The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change. 
Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the head of Human Resources. At this time, the Supervisor or Manager should be able to describe, in detail, to the head of Human Resources, the Essential Functions of the job involved in the request. 

All employees are expected to act in a manner that best represent the interests of the Nooksack Northwood Casino. They are personally accountable for their words and actions to outside agencies, are required to work within the established philosophies and guidelines of the Nooksack Northwood Casino and have the responsibility to meet the expectations of senior management.