8 Desk Side Analyst (Cincinnati, OH) Jobs in Cincinnati, OH
Nordic Global is Hiring a Desk Side Analyst (Cincinnati, OH) Near Cincinnati, OH
Job Summary:The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
Position Responsibilities:
- Manage/repair all technology hardware including but not limited to computers, printers, and scanners.
- Maintain accurate hardware production inventories and spare stock
- Troubleshooting some software as needed
- Adheres to all documented processes
- Travel to off-sites to provide the same level of support as the main campus assignment
- Assist with project assignments to implement new technologies or hardware
- Provide on-call and project support as needed
- Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment
- Demonstrate a deep understanding of the technical environment and its business return.
- Strong communications; written and oral
- Have the necessary communication and interpersonal skills to interact with clients at all levels
- Can keep up to date with technology as it develops and inform their clients of the potential impact.
- Be self-managing and capable of prioritizing workload based on client requirements.
- The ability to work under pressure within a team and the ability to multitask are important attributes for this role
- The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills
- Maintain a clean and orderly work environment.
- The candidate will need to be able to take direction from leads and react to downtimes in the environment.
- Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements.
- Bachelor’s degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience
- Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets Nordic requirements
Job Summary
Full Time
IT Outsourcing & Consulting
$51k-63k (estimate)
06/23/2024
07/17/2024
nordicglobal.com
Madison, WI
500 - 1,000
IT Outsourcing & Consulting
Related Companies
The job skills required for Desk Side Analyst (Cincinnati, OH) include Troubleshooting, Problem Solving, Computer Science, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Desk Side Analyst (Cincinnati, OH). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desk Side Analyst (Cincinnati, OH). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desk Side Analyst (Cincinnati, OH) positions, which can be used as a reference in future career path planning. As a Desk Side Analyst (Cincinnati, OH), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk Side Analyst (Cincinnati, OH). You can explore the career advancement for a Desk Side Analyst (Cincinnati, OH) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
