27 Support Services Associate Jobs in Greensboro, NC
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North Carolina Agricultural and Technical State University
Greensboro, NC | Full Time
$40k-51k (estimate)
3 Days Ago
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North Carolina Agricultural and Technical State University
Greensboro, NC | Contractor
$66k-98k (estimate)
3 Weeks Ago
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North Carolina Agricultural and Technical State University
Greensboro, NC | Contractor
$66k-98k (estimate)
3 Weeks Ago
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The University of North Carolina at Greensboro
Greensboro, NC | Full Time
$42k-53k (estimate)
2 Weeks Ago
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The University of North Carolina at Greensboro
Greensboro, NC | Full Time
$41k-51k (estimate)
2 Months Ago
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The University of North Carolina Greensboro
Greensboro, NC | Full Time
$40k-51k (estimate)
5 Months Ago
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The University of North Carolina Greensboro
Greensboro, NC | Full Time
$40k-51k (estimate)
5 Months Ago
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Work from Home - Triad Area - Anomaly Squared
Greensboro, NC | Full Time
$38k-48k (estimate)
1 Week Ago
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Support Services Associate
$40k-51k (estimate)
Full Time
3 Days Ago
North Carolina Agricultural and Technical State University is Hiring a Support Services Associate Near Greensboro, NC
Posting DetailsClassification Information
Position/Classification Title Support Services Associate
Classification Type SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/EducationHigh school diploma or equivalency.
Preferred Years Experience, Skills, Training, EducationBachelor’s Degree in Business Administration, Public Administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Journey: Bachelor’s Degree in Business Administration, Public Administration, or related business area and two years of Administrative Management or Business Management Experience.
Five years or more experience working in vendor/client relations
Required License Or CertificationPosition Overview
Primary Purpose Of PositionThis position requires a detail-oriented and proactive person to manage and optimize long-term and short-term vending on campus to include but not limited to beverage, snacks, laundry services, atm machines, and event day vending registration/set-up. It is responsible for working with business partners/vendors on product movement, routine cleaning and maintenance, equipment replacement, contract compliance and revenue generations. This role requires strong organizational skills, problem-solving abilities, and a customer-centric mindset.
Primary Function Of Organizational UnitCampus Enterprises is a visible support unit on the campus providing essential services to students, faculty, staff, parents and visitors. Campus Enterprises is comprised of the University’s self supporting entities. The strategic goal of Campus Enterprises encompasses achieving operation excellence, generating revenue, and providing outstanding customer service satisfaction. In addition, Campus Enterprises provides management support to the intercollegiate athletic program to efficiently and effectively preserve athletic resources as well as fiscal oversight to the Division of Student Affairs and all student driven entities. Organizationally, Campus Enterprises reside in the Division of Business and Finance. The Associate Vice Chancellor reports to the Vice Chancellor of Business and Finance. The Department serves a vast and diverse customer-base that consists of eight functional units: Dining Services, Aggie OneCard, University Bookstore, Ticket Office, Mail Center, Vending, Concession and Parking & Transportation Services.
Work Hours schedule will vary according to needs of the operation. Maybe required to work weekends and evenings
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.Key Responsibilities and Related Competencies
Required Competency Program Knowledge
Duties
Duties
Duties
Duties
Working Title Vending Operations Specialist
Competency Level Journey
Position Number 005523
Recruitment Range $33,526 - $42,000
FLSA Non-Exempt
Appointment Type Permanent - Full-time
FTE 30 hours/week, 12 months
If Time Limited, Appointment LengthOrganizational Division Campus Enterprises
Organizational Location VC for Business & Finance
Organizational Unit Campus Enterprises - Director's Office
Posting Detail Information
Posting Number SHRA2633
Open Date 06/20/2024
Close Date 07/17/2024
Special Instructions to ApplicantYou must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Position/Classification Title Support Services Associate
Classification Type SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/EducationHigh school diploma or equivalency.
Preferred Years Experience, Skills, Training, EducationBachelor’s Degree in Business Administration, Public Administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Journey: Bachelor’s Degree in Business Administration, Public Administration, or related business area and two years of Administrative Management or Business Management Experience.
Five years or more experience working in vendor/client relations
Required License Or CertificationPosition Overview
Primary Purpose Of PositionThis position requires a detail-oriented and proactive person to manage and optimize long-term and short-term vending on campus to include but not limited to beverage, snacks, laundry services, atm machines, and event day vending registration/set-up. It is responsible for working with business partners/vendors on product movement, routine cleaning and maintenance, equipment replacement, contract compliance and revenue generations. This role requires strong organizational skills, problem-solving abilities, and a customer-centric mindset.
Primary Function Of Organizational UnitCampus Enterprises is a visible support unit on the campus providing essential services to students, faculty, staff, parents and visitors. Campus Enterprises is comprised of the University’s self supporting entities. The strategic goal of Campus Enterprises encompasses achieving operation excellence, generating revenue, and providing outstanding customer service satisfaction. In addition, Campus Enterprises provides management support to the intercollegiate athletic program to efficiently and effectively preserve athletic resources as well as fiscal oversight to the Division of Student Affairs and all student driven entities. Organizationally, Campus Enterprises reside in the Division of Business and Finance. The Associate Vice Chancellor reports to the Vice Chancellor of Business and Finance. The Department serves a vast and diverse customer-base that consists of eight functional units: Dining Services, Aggie OneCard, University Bookstore, Ticket Office, Mail Center, Vending, Concession and Parking & Transportation Services.
Work Hours schedule will vary according to needs of the operation. Maybe required to work weekends and evenings
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.Key Responsibilities and Related Competencies
Required Competency Program Knowledge
Duties
- Manage the day-to-day processes of the vending operations to include but not limited to snack & beverage machines/sales, laundry services, atm machines and short-term event day vending
- Conduct regular inspections and maintenance check on vending machines, laundry machines, and atm to ensure functionality and cleanliness
- Implement strategies to optimize vending revenue generation
- Responsible for monitoring products stocked in snack & beverage machines for price accuracy
- Responsible for providing authorization to vendors for approved equipment locations, removal and cleanliness of machines in all University locations
- Stay up to date on industry trends, technological advancements, pricing trends, and best practices in vending operations
- Responsible for holding vendors accountable for items per contractual obligations
- Responsible for managing donation requests and responding in a timely manner to all requests
- Responsible for managing short-term vending for campus events to include but not limited athletic events, and student events. Including registration, payments, issuing vending permit and event day on-site check-in process
Duties
- Responsible for working with vendors in regards to pricing and product recommendations per contract timeline and securing approvals prior to the start of each academic year
- Responsible for coordinating meetings per agreements to review performance, discuss marketing, growth strategy and other items related to account with the Director of Retail Operations for Campus Enterprises
- Maintain reports tracking equipment calls and repairs on all machines. Work with vendors to replace frequent malfunctioning machines
- Responsible for reporting product outages, damages, repairs and vandalism of equipment to the vendor. Also, will inform University police department of vandalism of equipment and send a copy of report to vendor
- They will be responsible for generating a schedule and communicating it with the vendor(s) to maintain the cleanliness and maintenance of equipment
- This person will be responsible for communicating to vendor(s) when building will be off-line, closed and/or under construction. This include notifying vendor(s) of holidays and extended breaks during the academic and calendar years
Duties
- Responsible for sales projection for vending operations
- Responsible for the receipt of monthly reports, commission payments and the posting of funds to the proper fund/account
- Analyze sales data and consumer trends to make informed decision regarding product selection and pricing
- Responsible for managing petty cash from vendors, issuing refunds to customers and reconciling funds monthly
Duties
- Responsible for responding to customer inquiries, complaints, and service requests in a timely and professional manner
- Develop and maintain positive relationships with clients and key stakeholders both internal and external
Working Title Vending Operations Specialist
Competency Level Journey
Position Number 005523
Recruitment Range $33,526 - $42,000
FLSA Non-Exempt
Appointment Type Permanent - Full-time
FTE 30 hours/week, 12 months
If Time Limited, Appointment LengthOrganizational Division Campus Enterprises
Organizational Location VC for Business & Finance
Organizational Unit Campus Enterprises - Director's Office
Posting Detail Information
Posting Number SHRA2633
Open Date 06/20/2024
Close Date 07/17/2024
Special Instructions to ApplicantYou must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Blue Cross Blue Shield of NC – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System ( TSERS )
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program ( EAP )
- Campus Recreation Center Discount
- University Bookstore Discount
Job Summary
JOB TYPE
Full Time
SALARY
$40k-51k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/20/2024
WEBSITE
camss.ncat.edu
HEADQUARTERS
Greensboro, NC
SIZE
<25
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The job skills required for Support Services Associate include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Services Associate. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Support Services Associate positions, which can be used as a reference in future career path planning. As a Support Services Associate, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Services Associate. You can explore the career advancement for a Support Services Associate below and select your interested title to get hiring information.
North Carolina Agricultural and Technical State University
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