Description of Work

This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.
This position will be staffed as an Incident Management Assistance Patrol (IMAP) Responder II in the Division 13 IMAP Unit. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not supervise but can function as lead workers and/or provide on-the- job training. Additionally, Employees will need to successfully pass both classroom training related to safety, IMAP and traffic management operations and a field assessment review.
This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment.
This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and to apply all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to maintain basic first aid and CPR training, to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.
This role requires the ability to be agile enough to respond and move quickly around fast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted.
Related experience will be given for experience in the following areas which is documented on the application: a) emergency response work; b) medical services; c) protective services in law enforcement/ fire/inspection /arson/correctional/security; d) highway/bridge maintenance or construction; e) automotive/maintenance, towing industry, and/or repair.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Working knowledge of fire safety (including the ability to operate a fire extinguisher).
• Experience in minor mechanical repairs.
• Demonstrated ability to operate a utility truck with winch, traffic control devices.
• Knowledge of two-way radio systems and phone communication.
• Knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.

• The successful applicant must hold and keep current CPR Certification within 6 months of employment.
• The successful applicant must hold and keep current NCDOT IMAP Certification within 6 months of employment.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related
experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school or General Educational Development diploma and three years of experience operating equipment directly related to the field of specialization; or equivalent combination of education and experience.

Supplemental and Contact Information

For additional information, please contact Deborah Roberts at (828) 250- 3300.
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOTwillnotaccept“SeeAttached”or“SeeResume”inlieuofeducationandworkexperiencecompletedonthe application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.