The primary function of HR Assistant is to ensure accuracy and completeness and up to date status of personnel files. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Provides clerical and administrative support to the HR department. May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.

Job Duties

• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Must maintain the integrity and confidentiality of human resource files, records, communications, and conversations.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical and administrative support to the HR department including scheduling of appointments, interviews, and other administrative support tasks.
• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
• Conducts or assists with new hire orientation.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

Competencies

Diversity Equity and inclusion as a leadership competency is a measure of success within NET.

• Continuous learning: Commits to continuous learning/improvement in diversity, inclusion, and cultural competence.
• Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
• Abides by and lives out company values of:
  • Respect for our clients, each other, and self
  • Integrity in everything we do
  • Truth open and honest communication with each other and our clients
  • Improvement innovation, creativity and always strive to be our best and do our best
  • Service utmost and foremost
  • Diversity of thought, work, and life experiences
  • Fun work hard, play hard

Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

Required Education and Experience

• High school diploma or equivalent required.
• One year of office/clerical support experience.
• Previous HR experience a plus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Attendance and Punctuality

Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements

North End Teleservices is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.