Title: Communications and Digital Media Specialist

Reports to: Manager, Corporate Communications

Department: Corporate Services/Marketing

Purpose: To connect and engage with members, employees, and the community through a multi-faceted communications plan, including print, digital, and social media content. Promote services, programs, and products offered by NGEMC through these efforts; to develop content for all channels; to maintain content of company website and monitor NGEMC’s total online presence.

Minimum Qualifications:

• Bachelor’s degree in communications, information technology, or related field of study.
• Excellent written and oral communication skills.

Preferred Qualifications:

• Multi-media production experience, including experience in graphic design, digital content development, and social media management.
• Experience with Adobe suite of programs.
• Website administration via content management software experience.

Portfolio: If you are selected for an interview, please provide a portfolio of your work.

Job Functions:

• Produces all manner of digital media covering assigned topics for use across various channels.
  • Films and edits video messages as needed.
  • Creates and schedules content for social media.
• Gathers and records online presence analytic data for reporting and strategic planning purposes.
• Generates content on various topics as assigned, including research, copy writing, and gathering any necessary media.
• Monitors NGEMC’s social media sites after-hours and responds to member and media interactions.
• Provides necessary communications support to other departments.
• Administers and optimizes the NGEMC public website to existing and unfolding standards of communication, including new and coming accessibility and LEP standards. Develops new features and content as needed.
• Updates slideshows with critical information each week to keep employees well informed.
• Photography and videography. Also maintains a record of gathered photo releases.
• Works with full marketing team to produce strategic communications plan each calendar year.
• Assists with all community events, including the Annual Meeting, as needed.

Core Competencies:

• Excellent oral and written communication skills.
• Ability to multi-task and prioritize events.
• Excellent interpersonal skills.
• Ability to articulate program details to customers, members, and media.
• Flexibility to work irregular hours for assignment completion.
• Ability to carry out projects independently from planning to completion.

Core Values:

• Safety: Continually adheres to regulations and ongoing training to ensure that he/she and his/her team are protected from an unlikely to cause danger, risk, or injury.
• Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions.
• Engagement and Growth: Takes responsibility for own actions, success, and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgement and embraces constructive criticism and challenges. Seeks opportunities to learn and share knowledge.
• Integrity: Honest, respectful, kind, and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality.
• Teamwork: Provides assistance, information, or other support for the team to build or maintain relationships with them.
• Customer Commitment: Puts the convenience of the members first; asks for and values members’ opinions. Provides solutions with a sense of urgency and concern while being present, open, and empathetic.
• Community Minded: Desires to make a difference in the communities served by NGEMC.
• Change: Constantly seeks opportunities to develop better services and more efficient processes.

Physical Demands:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work. Visual acuity required with administrative machine operation.

Working Conditions:

General office environment requires flexibility to work during emergency situations; requires flexibility to work irregular hours.