As a first impression of North House and Latitude, you thrive on creating a great client/guest/colleague experience by taking on a variety of duties that contribute positively to the day to day operations of an active and well-run companies.

The Member Experience Host/Administrative Assistant position at The North House is a full-time, in-person role requiring candidates to be on-site five days a week. We are seeking individuals who are passionate about creating exceptional experiences, fostering a collaborative environment, and embracing new ideas. As a Member Experience Host, you will play a pivotal role in preparing the office for the day, managing inventory and supplies, and building strong relationships with our community. You will also be integral support to the CEO of Latitude, helping with the administrative duties and day to day tasks. 

In a nutshell: 

• Set the tone for a positive North House experience for guests and teammates. Be a culture builder.
• Collaborate and coordinate office-wide communication, meetings, and celebrations. Make these touch points effective, engaging and fun. 
• Assist CEO in the execution of operational duties such as insurance, HR onboarding paperwork, onboarding new employees on office protocol, holiday client gifts, tracking our giving portfolio, etc. Ensure that we are in compliance on annual renewals, etc. 
• Manage CEO calendar (i.e. scheduling meetings, helping remind CEO of deadlines, red flag conflicts, etc) 
• Coordinate our volunteer experiences and nonprofit partners’ lunch & learns with the Latitude team.
• Assist CEO in communication with others through email, written communication and attending meetings when needed so you can help with follow up action items.
• Ensure safety, cleanliness, and orderliness of the agency. Help us look our best! 
• Maintain the kitchen including coordinating food/event vendors, dishwasher loading and general upkeep
• Provide arrangements and on-site support for meetings and presentations. You help us be at our best so we can be effective with our clients and teams. 
• Coordinate with our IT provider when needed to ensure our team is functioning at our full capacity and have what we need for success. 
• Help with mail delivery and FedEx/UPS shipping
• Greet visitors and prepare the office for the day, including brewing coffee, setting out breakfast, and stocking amenities.
• Take ownership of inventory management and order supplies for the location.
• Build relationships with members and create a sense of community within the workplace.
• Embrace the values of trust and collaboration to ensure meaningful interactions with members.
• Oversee day-to-day operations ensuring facilities are clean, well-maintained, and equipped with necessary amenities.
• Event Coordination: Organize events, workshops, and networking opportunities for members.
• Customer Service: Provide excellent service, address member inquiries, and solicit feedback for continuous improvement.
• Safety and Security: Ensure member safety and implement security measures.
• Additional duties as needed

In your back pocket: 

• Previous office administration experience highly preferred
• Positivity, professionalism and follow thru in all situations
• Helpful demeanor
• High attention to detail
• Thrives in a fast environment
• Pride in the finished product
• Great communication skills both written and verbal
• Naturally motivated and proactive
• Experience with Google Suite and Microsoft Office Suite a plus

Who we are: 

The North House in Minneapolis' North Loop is a premier workplace provider committed to unlocking human potential through shared experiences. We pride ourselves on fostering collaboration, innovation, and community among our members. Learn more about us at [nohompls.com]

Latitude isn’t an ordinary brand experience agency. We’ve seen firsthand how extreme poverty denies so many in the developing world of the chance to fully use their talents. That’s why we invest a portion of our profits towards elevating humanity. So, you see, we’re not just doing great work to fill our books, we’re doing it to make the world around us a better place. Putting that purpose behind everything we do ignites our team to do our best work. As for the cherry on top, we partner with top-notch brands so it’s easy to get excited about the work, even on Mondays. 

WE ARE AN EQUAL OPPORTUNITY PARTNER