North Suffolk is looking for a Care Navigator to join our Emergency Logan Airport/Co-respond Team! The Co-respond team services Logan Airport by providing education, case navigation and transition assistance for individuals arriving through Logan Airport. The Care Navigator works with Mobile Clinicians, Massport, and the Massachusetts State Police with engagement and outreach directly on site at Logan.

This position is on-site at Logan Airport with some evenings and/or weekends required depending on program schedule.

What you'll do:

• Support the day to day operations of the Co-respond Team located at Logan Airport
• Assist with coordinating referrals by communicating fully and effectively with referral sources to facilitate prompt and comprehensive responsiveness.
• Coordinate with collateral providers and community partners such as health care providers, outpatient behavioral health providers, recovery coaches, etc.
• Perform referral, outreach and engagement activities with program participants, including follow-up appointments for mobile crisis visits.
• Under the supervision of a manager, identify risk and behavioral crisis needs and bring to the attention of clinical staff and or State Police as appropriate and as needed.
• Meet individually with program participants as indicated to complete intake paperwork, and address administrative or collateral communication needs, etc.
• Maintain and update databases and spreadsheets, as directed, to assist with tracking clinical information, collateral communication, client assignments, etc. .

What you'll need:

• Education:
  • Bachelor's Degree in Social Work, Counseling Psychology, Expressive Therapies, or related field required
• Experience:
  • Two years of post-degree experience
• Skills:
  • Excellent communication skills
  • Ability to complete documentation in EHR systems (such as Epic &eHana)
  • Ability to work with a multidisciplinary team consisting of Clinicians, Massport, and the Massachusetts State Police

Competitive & Comprehensive Benefits

• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
• Eligible employer for the Public Service Loan Forgiveness program
• North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
• North Suffolk offers visa and permanent resident card support to active employees
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities