NorthBay Health is Hiring a Nutrition Associate II (Secondary, Days) Near Fairfield, CA
Job DescriptionAt NorthBay Health the Nutrition Associate II (NA II) warmly greets and welcomes patients, responds to their questions and guides them through the food and nutrition meal ordering process. She/he interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete information regarding meal/food preferences. The NA II responds expeditiously in a professional and concerned manner to patient inquiries/requests. She/he takes initiative to resolve patient issues to the best of their ability and within therapeutic diet restrictions. NA II promptly notifies Supervisor or Clinical Nutrition Supervisor when additional support may be needed to meet patient expectations. The NA II maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills. The NA II assists meal tray assembly; tray delivery and pick-up; answers patient related phone calls and remains responsible for any food service duties assigned by Supervisor or Manager. DEPARTMENT PURPOSE STATEMENT At NorthBay Health the Nutrition Services purpose is to create a positively memorable and inspiring experience for each and every patient and customer we serve, each and every time we have the opportunity to serve them. We distinguish ourselves by our ability to listen and empathize with others and by the exceptional efforts we make to deliver uncompromising levels of service. We are here to guide both patients and their families, through a seamless healthcare experience that provides tailored assistance and education that is responsive to their individual meal time needs and expectations. Our goal is to continue to value and delight our patients with experiences that nurture powerful customer relationships that will last a lifetime. We take accountability for every aspect of our patients’ experience and continuously strive through every interaction we engage in to prove ourselves as stewards of the NorthBay Way. About UsAt NorthBay Health we are committed to providing you with competitive wages and quality benefits for you and your family:
Wages reviewed annually and adjusted to remain competitive
Medical, dental and vision benefits for full and part-time employees and their families. Part-time is 20-39 hours per week
Tax-deferred 403b with a percentage matched by NorthBay Health
Employee Assistance Program
Tax deferred dependent care plan
Life Insurance
Employee Recognition Program
Vacation & Sick Time benefits
Disability Insurance
Wellness Program
Generous shift differentials for eligible staff
NorthBay Health provides sophisticated healthcare services not only in our two hospitals — NorthBay Medical Center in Fairfield and NorthBay VacaValley Hospital in Vacaville California — but in our primary care, specialty care practices and urgent care centers. From oncology to open heart surgery, and from birth through the end of life, NorthBay Healthcare has teams of medical experts ready to assist in your care. It is our goal to exude warmth and caring as we meet and greet patients, family and visitors in our hospitals and medical offices. Our dedication to our patients continues throughout their healthcare journey. NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the Mayo Clinic . Our competence, capabilities and practice of collaborating with some of the nation’s most advanced clinical institutions enable us to manage extremely complex cases right here. To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/index.cfm