What are the responsibilities and job description for the Customer Service Representative position at NorthEast Community Bank?
Customer Service Representative (Bank Teller)
NorthEast Community Bank, located at 35 Edgell Road, in Framingham, MA is looking to fill the position of CSR. Successful candidate must be able to commit to working a 40-hour work week, which includes some Saturdays.
This position requires the following:
Prior experience as a bank teller
A high school diploma or GED
Basic math skills
Excellent verbal communication skills
Microsoft Office proficiency
Must be able to work in a team environment
Experience in a customer-facing position
This is a regular full-time position.
Responsible for, but not limited to:
Assisting head teller with ATM proof
Verifying previous day teller work
Ability to follow all policies and procedures as outlined
Must adhere to banking regulations
Assist new and existing customers by opening new accounts, changing CD terms, solving customer concerns/complaints and statement reconciliation
Other duties as assigned.
We offer a stable work environment, excellent rate of pay, with a generous PTO policy.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Education:
- High school or equivalent (Required)
Experience:
- Cash Handling: 2 years (Required)
- Banking: 2 years (Required)
Work Location: In person
Salary : $16 - $18