About us

Northeast Orthotics and Prosthetics located in Providence, Rhode Island specializes in custom made orthotic and prosthetic devices for people of all ages. We also carry elite brands of off the shelf products and a variety of medical surgical equipment and have a close working relationship with the Orthopedic Department at Rhode Island Hospital and the Miriam Hospital.

Office Assistant

Duties:

• Greet patients upon arrival, sign them in and obtain insurance information and other necessary data.
• Data Entry
• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
• Communicate effectively, but discreetly, with patients at check in and check out
• Direct patients to their designated areas
• Check out patients after visit with practitioner
• File insurance claims
• Schedule appointments
• Provide patients with support and guidance as needed
• Update patient demographics
• Verify patient insurance, collect co-payments & patient account balances
• Communicate with insurance companies and other medical offices
• Setting up authorizations and following up on insurance claims
• Maintain office supplies inventory and place orders when necessary
• Sort and distribute incoming mail and packages

Requirements:

• High school diploma
• 2 years of receptionist experience, medical office preferred
• 1 years of customer service experience
• Ability to work with Electronic Medical Records EMR
• Ability to work well with others
• Ability to multi-task and priortize tasks effectively
• Must be able to work in a fast-paced environment
• Strong communication skills, both written and verbal
• Excellent organizational skills, problem solving and attention to detail
• Familiarity with basic bookkeeping principles is a plus
• Must be responsible
• Covid-19 vaccination required prior to start
• Spanish speaking is highly desirable

Part time (3 days) or full time. We offer competitive pay and a supportive work environment. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Please submit your resume and cover letter for consideration.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Free parking
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Computer skills: 5 years (Required)
• Medical office setting: 2 years (Required)

Ability to Relocate:

• Providence, RI 02905: Relocate before starting work (Required)

Work Location: In person