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Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
Job Summary:
The Digital Navigator works in close collaboration with the Project Manager, Project Coordinator, and Principal Investigator to advance the Northeastern Illinois University's mission by providing individualized or small group assistance to Illinois residents and community organizations that need affordable home internet service, affordable internet-capable devices, and/or coaching in introductory digital skills in order to become effective home internet users. This assistance will be provided primarily in-person or by voice telephone but may also include email, text, video chat, in-person, and other communication methods that work for the learner in English or another language, as appropriate to the assignment.Job Description:
Duties and Responsibilities
Minimal Qualifications:
Any one or combination totaling three (3) years (36 months) from the categories below:Coursework in social work or behavioral sciences, or closely related field as measured by the following conversion table or its proportional equivalent:
Progressively more responsible work experience in social service/ counseling at a paraprofessional level under qualified supervision.
Departmental Preferred Qualifications
Bilingual individuals are encouraged to apply (in particular Spanish, Polish, Arabic, Tagalog, or Chinese)
Knowledge of common software/applications such as Microsoft Office and Google Suite Intermediate experience with navigating:
Windows and Apple computers
Android and Apple smartphones/tablets
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Google Applications (Docs, Sheets, Slides)
Zoom Video Chat/Screen Sharing
Job experience and/or coursework in computer technology, software applications and troubleshooting, multimedia, Internet research, teaching, or training
Knowledge or experience with the Affordable Connectivity Program (ACP) application process
Knowledge or experience with digital financial literacy
Knowledge or experience working with long-term unemployed, single parents, immigrants and migrants, and returning residents.
Knowledge or experience of government and charitable assistance programs, including financial, housing/shelter, heating, food, childcare, transportation, public health, mental health, violence prevention, crisis intervention, and other similar services.
Lived experience of unemployment, single parenthood, immigrant or migrant status, or re-entry.
(This position requires a background check).
Salary: $50,000
Benefits: Comprehensive benefits package including health, dental, and vision benefits, generous time off plans, and participation in the State Universities Retirement System.
Hours: Monday through Friday, 8:30 a.m. - 4:30 p.m.
Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.
Full Time
$69k-87k (estimate)
03/14/2024
06/22/2024
chicagobrassfestival.com
Chicago, IL
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