5 Public Safety Dispatcher Jobs in Oakland, CA
Northeastern University is Hiring a Public Safety Dispatcher Near Oakland, CA
Responsibilities:
- Receive emergency and non-emergency telephone calls
- Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure
- Enter, update, and retrieve information from a variety of computer systems
- Disseminate mass emergency notification alerts when necessary
- Monitor radio traffic, security alarms, fire alarms, and video security cameras
- Provide referral services and victim resources
- Research, collect, analyze, document, and disseminate public safety intelligence
- Undergo initial training and maintain knowledge through continuing education
- Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports
- Other duties as assigned
- High School Diploma or GED equivalent
- One or more years of relevant experience
- A valid U.S. Driver’s License
- Certification in a POST Public Safety Dispatcher course or the successful completion of a qualifying course within 6 months of hire
- APCO certification within six months of hire
- Candidates must pass a criminal background check
- Candidates will be subject to a drug test and psychological exam
- Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification
- Ability to multi-task, prioritize, and quickly synthesize information
- Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations
- Excellent verbal and written communication skills
- Strong computer skills, typing skills, and ability to learn new software
- Excellent interpersonal skills and ability to work effectively with a wide variety of people
- Has a professional phone manner and a service mentality
- Is team and goal oriented
- Ability to exercise discretion in handling confidential information
- Bachelor’s Degree in criminal justice, communications, leadership, or other related area is preferred
- Former dispatch or law enforcement experience strongly preferred
- Call-taking experience preferred
- Experience in a higher education setting preferred
- Certifications in any applicable training and courses related to the dispatch function & emergency communications.
Additional Information:Click here to see an overview of the University’s comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.
Position TypeSafety and Security
Additional InformationNortheastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
Job Summary
Full Time
Colleges & Universities
$48k-65k (estimate)
10/09/2023
07/07/2024
northeastern.edu
BOSTON, MA
3,000 - 7,500
1925
Private
JOSEPH AOUN
$1B - $3B
Colleges & Universities
Related Companies
About Northeastern University
Netezza is an educational institution that provides degree programs in undergraduate and postgraduate courses.
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Quotes from people on Public Safety Dispatcher job description and responsibilities
The Public Safety Dispatcher provides dispatching services during emergency and routine assignments.
03/17/2022: Tulsa, OK
A number of other organizations use dispatchers to respond to service calls, coordinate transportation schedules, and to organize the delivery of materials.
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Public Safety Dispatcher Dispatchers are responsible for monitoring all of the communications within a specific geographic area.
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Performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned.
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Dispatchers should be able to work and collaborate with a variety of professionals, such as law enforcement, firefighters, paramedics and supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Public Safety Dispatcher jobs
Public safety dispatchers may also have to obtain certifications and attend additional training before or after they are employed by state or local governments to dispatch for police, fire, or emergency medical services.
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Effectively operate public safety radios, computer‐aided dispatch and records management systems, Automatic Vehicle Location programs, and other software applications and modern business equipment to perform a variety of work tasks
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Public Safety Dispatcher series are expected to possess the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position
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Dispatchers need the technological skills to use computers, software, radios and recording equipment.
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