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Northern Light Eastern Maine Medical Center
Department: OB-GYN Clinic
Position is located: Northern Light Eastern Maine Medical Center
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: Variable
**Position may be eligible for a $1000 bonus (minus tax) paid after the successful completion of probation period. **
Summary:
The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient in-take and care. The Patient Service Representative III will also support the Patient Service Representatives I and II as required and may be the first point of contact for patients entering the practice. It involves all of the responsibilities of the PSR II but with a higher level of competency and experience. Activities may include but are not limited to greeting and checking in patients, verifying and updating insurance information and confirming other patient information, scheduling patient appointments, answering phones, updating demographic information, processing referrals, payment collection and posting, charge entry, chart preparation, processing of payroll, tracking of time and attendance, tracking of quality metrics, daily charges, schedule management, patient panels, taking meeting notes, assist with patient complaints ordering office supplies, assisting with practice orientation and training of new staff and other duties as assigned with a minimum of support. The PSR III will also be able to coordinate all components of patient appointments to include tests, surgeries and procedures and may work closely with Central Scheduling. The PSR III will be expected to work with a fair amount of independence applying logic and judgement towards the resolution of practice challenges. The PSR III will serve as a role model of service and professionalism to all supporting staff. This role will provide help with mentoring new staff.
Responsibilities:
Other Information:
Competencies and Skills
Education
Working Conditions
PSR
Full Time
$86k-119k (estimate)
06/17/2024
08/16/2024
northernlight.co.uk
Brewer, ME
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