POSITION SUMMARY : Under general supervision from the Human Resources Manager the Human Resources Generalist (HRG) will provide comprehensive administrative support for the day-to-day operations of human resources functions and duties and employee relations support for supervisors and employees. The HR Generalist carries out responsibilities in some or all of the following functional areas: recruiting, employee relations, training and development, benefits, compensation, reasonable accommodations, and leave of absence administration.

ESSENTIAL JOB FUNCTIONS : The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) will be required to perform a variety of duties listed, including but not limited to:

• Provides full-cycle Human Resources support to Supervisors and all NVIH staff on a variety of tactical topics including but not limited to, policy interpretation, requests for information, employee engagement, performance management, and discipline.
• Manage LOA process and requests for employees within assigned business unit; including coordination with 3rd party administrator (as appropriate), meeting with employees to explain leave benefits, coordinating with payroll, and communication with supervisors on RTW status.
• Engages in the Interactive Process for Reasonable Accommodation Requests.
• Support recruiting with managing recruiting activities as assigned which includes but is not limited to opening requisitions, making offers, following appropriate processes and collaborating with onboarding and recruiting team.
• Effectively and thoroughly conducts workplace investigations in collaboration with other HRG; provides recommendations to HR Leadership for approval prior to concluding investigation.
• Coach and mentor supervisors on policy interpretation and HR best practices to reduce risk to the agency on employee matters.
• Collaborate with HR Leadership on employee matters affecting business units primarily served to ensure continuity of service to all departments and employees.
• Supports New Hire Orientations and Onboarding in coordination with other HRG staff and hiring managers.
• Delegates appropriate tactical tasks to HR Admin for efficiency and expeditious responses to customers.
• Supports HR Department with various projects to meet deadlines and manage assigned area of HR or HR Program.
• Provides solution-based feedback to HR Leadership on various items requiring escalation or areas identified as needing improvement.
• Provides support to internal and external customers with thorough communication and follow-through.
• Other duties as assigned.

All NVIH employees are expected to:

- Provide the highest possible level of service to customers;

- Promote teamwork and cooperative effort among employees;

- Maintain safe practices; and

- Abide by current NVIH's policies and procedures.

REQUIRED QUALIFICATIONS

The following knowledge, skills, and abilities are required for an employee to successfully perform their duties.

• Bachelors degree required - preferably in Human Resources, Business, or Healthcare
  Administration
• Minimum of three (3) years of related HR experience; preferably in an HR Generalist role. Healthcare industry experience strongly preferred.
• Basic understanding of HR functions and recordkeeping requirements within scope of essential functions listed earlier in job description.
• Ability to diffuse conflict, providing relevant and effective solutions to Employee Relations matters, specifically; demonstrated competence in reacting to and handling high stress situations.
• Must be able to maintain an extremely high degree of confidentiality and provide support to stakeholders using tact, diplomacy and NVIH Core Values \Proficiency of all related computer applications, including but not limited to MS Office.
• Self-motivated and able to work independently with minimal supervision and effectively prioritizing work assignments.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm as an innovative team player.
• Ability to multitask and prioritize work for efficiency and effectiveness.
• Strong attention to detail and ability to work in an organized manner.
• Ability to think critically and provide relevant, realistic solutions to complex business problems.
• Possess excellent communications both written and verbal and public speaking abilities.
• Proven ability to provide excellent customer service by anticipating customer needs and leaving them feeling satisfied with their experience.
• Reliable transportation and regular attendance is required

Native Preference. Northern Valley Indian Health provides Native Preference in hiring practices for qualified Native Applicants, in accordance with its policy. NVIH is also an Equal Opportunity and At Will Employer.