Responsibilities:
- Greet and check-in patients as they arrive at the medical facility
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments and maintain the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Update patient records with accurate demographic and medical information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Maintain cleanliness and organization of the reception area

Qualifications:
- Previous experience as a medical receptionist or in a similar role is preferred
- Knowledge of medical terminology and procedures is a plus
- Excellent communication and customer service skills
- Proficient in using phone systems and office equipment
- Strong attention to detail and ability to multitask effectively
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
- Familiarity with electronic health record (EHR) systems is a plus

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Healthcare setting:

• Outpatient

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Northville, MI 48167: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person