26 Customer Service Representative (Melville NY) Jobs in Melville, NY
Northwell Careers is Hiring a Customer Service Representative (Melville NY) Near Melville, NY
- Coordinates resource management for the call center; identifies and develops relationships with regional healthcare providers to establish support services that are realistic, appropriate and accessible.
- Creates and maintains provider database and ensures department staff are aware of current available resources.
- Addresses potential shifts in service care needs or health care trends impacting future resource management.
- Ensures efficient screening, evaluation and triage of incoming referrals.
- Handles escalated referral intakes to provide clinical support and care management, when appropriate.
- Collaborates with healthcare team involved in patient’s care to enhance care plan and integration of services; contributes to understanding of social and emotional elements related to diagnosis and treatment.
- Performs follow up activities to ensure care provided is patient-focused, high quality, efficient, and cost effective.
- Collaborates with providers to address and remove barriers to care; makes recommendations for improvements in operational processes, policies and procedures.
- Ensures operating compliance with government and agency regulations; completes documentation in accordance with policies and procedures of the organization, State and Federal regulations.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential
- functions,
- High School Diploma or equivalent required.
- 1-3 years of relevant experience, required
Job Summary
Full Time
$58k-73k (estimate)
12/14/2023
08/08/2024
The following is the career advancement route for Customer Service Representative (Melville NY) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Melville NY), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Melville NY). You can explore the career advancement for a Customer Service Representative (Melville NY) below and select your interested title to get hiring information.
