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Access Service Representative
Northwell Health Staten Island, NY
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$96k-127k (estimate)
Full Time 5 Days Ago
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Northwell Health is Hiring an Access Service Representative Near Staten Island, NY

Job Description

Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.

Job Responsibility
  • Admits patients to hospital and provides information regarding hospital regulations and policies (i.e. Patient Bill of Rights, Health Care Proxy etc.).
  • Conducts interviews to obtain demographics, insurance information etc. and enters data into hospital Patient Registration System.
  • Communicates hospital's collection policy and collects deductibles and co-pay obligations.
  • Obtains appropriate signatures on medical, legal and financial forms. Prepares charts, registration forms, patient addressograph plates etc. Forwards required items to nursing unit/clinic.
  • Maintains manual bed board and reconciles daily census to nursing units. Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.
  • Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.). Re-verifies insurance of recurring patients.
  • Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital. Reevaluates sliding scale assignment annually.
  • Reconciles charge documents with patient logs and enters charges into the Patient Registration System.
  • Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.
  • Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies. Informs manager of all activities, needs and problems.
  • Performs related duties, as required.
*ADA Essential Functions

Job Qualification
  • High School Diploma or equivalent, required.
  • Prior customer service experience, required.
  • Data entry skills (80 keystrokes per minute), required.
  • Must pass Site training program within the normal probationary period. Communicate effectively in English (speaking and reading).
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $24.01-$26.39/hour

Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.

Job Summary

JOB TYPE

Full Time

SALARY

$96k-127k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/18/2024

HEADQUARTERS

NEW HYDE PARK, NY

SIZE

>50,000

FOUNDED

2020

REVENUE

$5B - $10B

INDUSTRY

Hospital

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The following is the career advancement route for Access Service Representative positions, which can be used as a reference in future career path planning. As an Access Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Access Service Representative. You can explore the career advancement for an Access Service Representative below and select your interested title to get hiring information.

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