Receptionist/Clerk

Northwest Pipe Fittings, a locally owned, independent wholesale distributor, is seeking a dedicated Receptionist/Clerk to join our team in Rapid City. We pride ourselves on providing exceptional service, product expertise, and inventory management across a five-state region. Our company distributes a wide range of products, including plumbing, hydronic heating, utility, waterworks, water well, irrigation, filtration, and metering technology products and systems. As a Receptionist/Clerk, you will play a crucial role in ensuring smooth administrative operations and excellent customer service, contributing to the overall success of our organization.

Responsibilities

• Answer multi-line phone calls and direct them to the correct department while ensuring all customers are assisted promptly.
• Assist customers at the City Desk and ensure their needs are met efficiently.
• Handle daily billing procedures and material receiving processes, preparing for accounts payable reconciliation.
• Support the Administrative Department with various tasks, including scanning, filing, and data entry.
• Assist in ship acknowledging salesman orders and daily cash entry as needed.
• Enter and maintain truck mileage and fuel amounts in Excel & Centradesk.
• Match all accounts payable in CentraDesk and progress them in Workflow.
• Manage outbound mail and distribute incoming faxes to relevant departments.
• Inventory and order office supplies to ensure smooth office operations.
• Provide backup support to team members across the department as needed.
• Perform other duties as assigned to support the team and company objectives.

Qualifications

• High School Diploma or GED required.
• Basic bookkeeping skills and ability to handle sensitive, confidential information.
• Proficiency in Microsoft Office, Mark Information, and Centradesk.
• Knowledge of the construction industry is preferred.
• Exceptional organizational skills and attention to detail.
• Friendly and positive attitude with a strong emphasis on teamwork.
• Ability to follow all safety requirements and maintain a professional appearance.

Benefits

• Competitive salary and benefits package.