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Company Description
Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years. With a distinctive big-picture approach that combines insurance and investments, we guide people towards their financial goals. Our financial professionals use leading-edge technology and personalized digital experiences to provide the best service to our clients.
Role Description
This is a full-time on-site role as an Investment Operations Assistant located in Lexington, KY. As an Investment Operations Assistant, you will be responsible for performing day-to-day operational tasks related to investment operations. This includes managing operational processes, conducting analysis, ensuring accuracy of data, and providing exceptional customer service.
Qualifications
Specific Responsibilities
OFFICE ADMINISTRATION
· Open and distribute mail. Prepare outgoing Northwestern Mutual Investment Services pouch mail or overnight mail.
· File and log appropriate correspondence and forms.
· Maintain supplies of prospectuses and sales material.
· Maintain complaint file.
· Distribute processed trades and mutual fund statements to registered representatives.
· Handle incoming calls to answer client requests for current account information only or direct calls to appropriate personnel.
DATA ADMINISTRATION
· Processes account maintenance requests.
· Review and process commission reports.
· Review branch production reports.
· Maintain daily bank deposits, check and order logs for Agency Supervisory review/approval.
· Process service requests including funds disbursements, account transfers.
· Process trade correction requests per approval from Agency Supervisor/Invest. Operations Manager.
SERVICE SUPPORT
· Respond to registered representative administrative requests.
· Act as Liaison for Financial Representative Northwester Mutual Investment Service needs, client service access, mutual fund access, and troubleshoot paperwork that is lost or processed incorrectly.
Full Time
$38k-48k (estimate)
07/07/2024
07/20/2024
elmaninsurance.com
San Jose, CA
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