15 Assistant Property Manager - Metropolitan Jobs in Charlotte, NC
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Assistant Property Manager - Metropolitan
$69k-91k (estimate)
Contractor
4 Days Ago
Northwood Office LLC is Hiring an Assistant Property Manager - Metropolitan Near Charlotte, NC
Position BriefAssist in managing an extensive Class A office and retail building portfolio, including service provider management. In addition, assistants are responsible for maintaining and developing tenant relationships, providing an elevated level of tenant customer service through a complex work order system and managing the accounting function, including budget preparation and reconciling and coding invoices related to building expenses.
Principal Responsibilities IncludeTenant Relations/Service/ Retention:
Principal Responsibilities IncludeTenant Relations/Service/ Retention:
- Coordinate tenant move-in / move-out schedules from beginning to end
- Coordinate new tenant orientation
- Train and retrain tenants on the Tenant Portal work order system as needed
- Send tenant 1st-anniversary cards.
- Coordinate tenant goodwill events
- Visit tenants and schedule individual tenant lunches.
- Provide backup for Building Services/dispatch.
- Facilitate resolving tenant service requests/issues outside Building Services capabilities.
- Inform tenants of scheduled work in their buildings
- Coordinate winter holiday decorations and tenant gifts.
- Aid property management team during inclement weather events onsite or remotely.
- Track expirations and obtain updates from the leasing team (team meetings)
- Create and maintain tenant lease files, building files, upfit files and development files.
- Coordinate scanning building files, projects or plans, etc., into M-Files and other scanning projects of plans, etc.
- Audit, collect and verify certificates of insurance from tenants and vendors.
- Perform quarterly AMAG audits and coordinate changes/updates from tenants
- Provide AMAG reports upon tenant’s request.
- Prepare all written correspondence to tenants, vendors, etc., for manager review/approval.
- Update Building Engines work order system (lease abstracts, calendars, contact information, etc.)
- Maintain updated One Call Now emergency tenant contact database.
- Maintain updated tenant contact information spreadsheets
- Update Outlook v-cards of tenants, vendors, colleagues, etc.
- Update the cleanable SF spreadsheet and advise the janitorial company
- Update building master log spreadsheet as necessary.
- Update tenant manual: move-in/move-out checklists as needed.
- Check and reply to emails and phone messages daily.
- Answer the manager’s phone in the manager’s absence or as requested.
- Schedule and attend internal team meetings, including agenda, minutes and follow-up.
- Attend property management/development meetings and report on agenda items as needed.
- General office duties (faxing, copying, filing, etc.)
- Sort, disseminate and code invoices for PM approval
- Compile Variance notes
- Monitor, collect and follow up on monthly delinquencies
- Prepare rental demand letters and default letters for delinquent accounts
- Monitor, follow- up, and collect tenant delinquencies.
- Update collection notes in MRI.
- Bill tenants for added HVAC usage.
- Bill tenants for added access cards.
- Compile budget information in preparation for creating new budgets.
- Perform building and document inspections and distribute them to the manager and engineer.
- Create and send work orders to the engineer / HVAC technician as needed.
- Send service requests and maintenance issues to vendors.
- Obtain vendor proposals for capital projects.
- Order building supplies (benches, trash cans, patio furniture, signs, etc.)
- Review work order reports and follow up accordingly.
- Schedule preventive maintenance (pressure washing, window washing, etc.)
- Track and coordinate capital projects to completion.
- Conduct vendor bids for bulk pricing (i.e., contracts and large projects)
- Assist in selecting vendor services, negotiating contracts and monitoring performance.
- Assist in special projects.
- All requirements are subject to possible modification to accommodate individuals with disabilities reasonably.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
- The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion.
- This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Job Summary
JOB TYPE
Contractor
SALARY
$69k-91k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/21/2024
WEBSITE
northwoodoffice.com
HEADQUARTERS
Charlotte, NC
SIZE
50 - 100
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