Overview

Northwood Technical College is seeking applications from qualified candidates for a part-time Academic Coach at the Ashland Campus.

Academic Coaches serve program students needing long term support services. Primary focus tends to be on time management, organization, self-management, grade checks, attendance, prioritization, and other success techniques. The coaches primarily work with counselors, accommodations specialists, and Academic Support Instructors to determine success plans for students.

Responsibilities

• Actively embody and promote Northwood Tech’s Values:
  • Collaboration – Value relationships that enhance learning and promote economic development.
  • Innovation - Embrace the latest theories and technologies to support student and community success.
  • Excellence – Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
  • Community – Value our deep connections to our communities by working together to provide solutions through student success.
  • Support – Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
  • Integrity – Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
  • Respect – Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
• Conduct one-on-one coaching meetings with any student seeking or referred for services.
• Assist the student to solve academic-related issues, including enhancement of study skills and college success strategies.
• Refer the student to community-based support services as needed.
• Establish and maintain effective working relationships with the College community, including employers and economic development teams.
• Track student progress and use College resources where appropriate.
• Consult with faculty teams and attend/observe class meetings to prepare learning support for the student in need.
• Facilitate individual and group learning sessions focused on enhancing understanding of content identified courses.
• Coach students on how to accurately assess their learning needs and learning styles.
• Be accountable to accurately maintain detailed records on student participation and learning outcomes.
• Compile and submit mandated reporting data.
• Serve as advocate for at-risk students as they move through critical course milestones.
• Refer students to other student support service areas across College, based upon assessed need.
• Work effectively in a team-based, collaborative environment that includes independent resourcefulness and accountability.
• Other duties as assigned.

Qualifications

Degree & Experience Required:

• Associate’s degree in related field
• Three years related work experience

Knowledge, Skills, and Abilities:

• Ability to communicate effectively both written and verbally
• Ability to contribute to a team environment while maintaining accountability and motivation in self and others
• Strong customer service skills that focus on diversity, community, and continuous quality improvement
• Problem-solving skills that employ critical thinking
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Experience leading projects through time management and effective delegation
• Significant experience in mentoring, guidance, and counseling, and/or transitioning or similar experience
• Experience working with individuals and/or groups from diverse backgrounds
• Demonstrated ability to connect students to campus resources and services
• Understanding of issues facing contemporary college students
• Ability to obtain driver’s license and insurance coverage in accordance with College policy

Preferred:

• Understanding of higher education operations including admissions, student recruitment, and student success services
• Successful experience in post-secondary setting or working with individuals to enter a post-secondary setting

Salary

FY25 Salary - Grade I - $23.50 / hour

Benefits

No benefits offered for this position. 

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