19 Customer service specialist Jobs in Hobbs, NM
Nova Trucking, LLC is Hiring a Customer service specialist Near Hobbs, NM
Job description :
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience.
Duties and responsibilities
- Providing customer support via telephone, e-mail, voice chat or in-person
- Informing customers about products and services
- Responding to customer questions
- Resolving customer complaints
- Suggesting solutions for common problems
- Preparing documents and reports
- Updating customer database
- Training new customer service agents
- Improving overall customer satisfaction
Requirements and qualifications
- Minimum of a High School Diploma
- Minimum of 1 year of experience in customer service
- Strong computer skills
- Superb verbal and written communication skills
- Strong interpersonal skills
- Excellent customer service skills
- Ability to build relationships with clients
- Strong persuasion skills
- Excellent multi-tasking skills
- Ability to work with others
- Excellent problem-solving skills
- Ability to prioritize tasks
- Ability to work under pressure
- Ability to work in a fast-paced environment
- Flexibility to work shifts
- Ability to meet deadlines
Last updated : 2024-05-06
Job Summary
Full Time
$36k-46k (estimate)
03/31/2024
08/06/2024
The job skills required for Customer service specialist include Customer Service, Problem Solving, Products and Services, Written Communication, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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