Job Description

The candidate will be supporting The Ohio Department of Transportation’s (ODOT) Asset Management Team.

Specific responsibilities :

• Updating meta-data required for asset management.
• Add newly acquired assets to the system.
• Reassignment of assets, based on ServiceNow incident tickets.
• Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.
• Maintaining organization of working area.
• Append asset tags to newly acquired equipment.
• Reporting from the asset management system to aid in biennium reconciliation
• Mobile AV support
• Unpackaging and movement of equipment.
• Follow quality standards.
• Analytical and customer service skills.
• Communicate accurate and useful status updates.
• Ability to work in a team environment.
• Complete assigned tasks.
• Strong communication skills; both written and spoken

Years of Relevant Experience : 3 - 4 years

Preferred Education : 4-year college degree or equivalent technical study.

Requirements

Skill

Required / Desired

Amount

of Experience

Asset Management

Required

Years

Analytical Skills

Required

Years

Customer Service Skills

Required

Years

Strong Communication Skills; both written and spoken

Required

Years

Experience with ServiceNow ticketing

Highly desired

Requirements

Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No

Last updated : 2024-05-29