Position Summary

Novi Dermatology is a medical dermatology practice with two physician providers and one Nurse Practitioner. We are looking for individuals possessing a strong work ethic, flexibility, and a commitment to providing excellent patient care.

Supervisory Responsibility: None

Typical Physical Demands: Requires the ability to sit greater than 75% of the day. Requires full range of body motion as well as manual and finger dexterity. Occasional lifting and carrying items weighing up to 50 pounds. Requires corrected vision and hearing to normal range.

Essential Responsibilities

• Is prompt, courteous, and helpful in all interactions with staff and patients.
• Welcomes patients and completes the registration process
• Efficiently schedules appointments according to office protocol. Obtains needed insurance information and referrals prior to the appointment.
• Manages variation in arrival time of patients smoothly and communicates changes in care plan if needed to patients without difficulty (i.e. need to reschedule a late patient, provider running behind, etc).
• Obtains revenue by recording and updating financial information and recording and collecting patient charges at the time of service.
• Ensures availability of patient records by managing requests for external records, delivery to providers, and sending out completed visit information to referring physicians.
• Maintains reception area. Maintains business office inventory and equipment.
• Performs all other duties as assigned.

Essential Qualifications, Skills, and Knowledge

• Background and Education: 2 years of previous experience in a medical office is preferred.
• Office Skills: Must be highly proficient at using a computer and iPad. Experience with Modernizing Medicine systems is an asset. Has the ability to efficiently operate all job related office equipment (telephone, computer, scanner, calculator, printer, fax, and copier).
• Interpersonal Skills: Will adhere to a standard of excellence and communicate in a professional manner at all times as well as work effectively as a member of the staff. Must be able to deal with difficult situations while maintaining composure.
• Organizational and Multi-tasking Skills: Must be able to check in patients for multiple providers while managing phones.
• The ideal candidate will be well-versed or adapt quickly to billing software (Modernizing Medicine Practice Management system), will be well-versed in medical insurance regulations, and be expert at responding to patient and insurance inquiries.
• Excellent verbal and written communication skills as well as customer service skills are necessary.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person