About the job Investment Systems Analyst

Job Title
Investment Systems Analyst
Job Description
What is the Opportunity?
As an Investment Systems Analyst you will, partner with GAM business users, GAM Technology teams and Technology teams to assess, research, analyze, and document business and system needs. In this role you will be responsible for providing front line support for GAM business users across a suite of in-house and vendor developed applications. In addition to troubleshooting and triaging system issue you will be working directly with business partners to elicit requirements, designing solutions with the application development team, and overseeing delivery through to production.
What will you do?

• Identify, track and resolve business systems issues
• Elicit and refine system requirements and user stories needed to carry out business processes.
• Lead detailed requirement phases by identifying, tracking, escalating and/or resolving business systems issues.
• Work with the development team to design mock-ups, proposed screen layouts and workflows.
• Act as the liaison between the business stakeholders, technology teams and support teams for ongoing product delivery.
• Plan and oversee system testing and provide guidance to users on testing process to facilitate business validation and acceptance of functionality.
• Assess, research, analyze and document sponsor/stakeholder needs in accordance with the Project Life Cycle utilizing reporting tools, and requirements.
• Ensure adequate end user documentation and training on new applications, processes and system changes.

What do you need to succeed?
Must-have

• Bachelors degree in Management Information Systems or related work experience
• Commitment to customer service and making things right for the business users
• Demonstrated business system analysis experience, especially working in complex business application environments and with complex business processes
• Strong communication, inter-personal, and coaching skills; project management experience with small-medium sized initiatives, and ability to communicate effectively with business users and technical individuals
• Experience working on multiple assignments and tasks concurrently, ability to prioritize and meet deadlines while handling stressful situations with emotional intelligence
• Investment industry experience

Nice-to-have

• Experience with one or more Investment industry application such as Charles River, Eagle, SimCorp, etc.
• Understanding of data flows, data architecture and data querying ability
• Experience with Microsoft SQL
• Experience in global teams and global IT collaboration/support

Whats in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business