Our client, a high-volume manufacturing company in Columbus, Ohio, is in search of an experienced IT Manager. This permanent position offers the chance to be part of a dynamic, easy-going, and diligent family-owned business with competitive compensation and benefits. The IT Manager's duties will include overseeing the entire IT department, establishing IT policies and procedures, and spearheading IT projects to enhance efficiency and foster innovation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field highly preferred.
• A minimum of three years of proven experience in IT, specifically in managing desktop support, ERP systems, and user management software within a high-volume manufacturing industry, is required.
• Strong technical skills and knowledge of IT systems, infrastructure, and network administration.
• Excellent interpersonal communication skills.
• Ability to analyze complex technical information and make strategic decisions quickly.
• Willingness and ability to be on call as needed outside of regular onsite hours.

Responsibilities

• Main point of contact for desktop Support and user management.
• Oversee the maintenance, upgrade, and security of all IT systems, networks, and software applications.
• Ensures cyber security measures are intact and current as well as remediates threats.
• Collaborate with other departments to identify and address technology needs and opportunities for improvement.
• Manage Contracts with third party IT resources and serves as point of contact.
• Provides support and training to new users/staff as necessary and assist with routine issues.
• Manage company phone system, cell phones, printers/copiers and other office technologies.
• Maintain and implement IT strategies, policies, and procedures to ensure the company's technology needs are met.
• Stay up-to-date on emerging technologies and trends in the IT industry to recommend innovative solutions to the organization.
• Provide IT related communication and updates as needed to staff and management level executives.