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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
insures all employees and ideas are respected and valued and their unique and diverse perspectives are leveraged to improve business results.
Fulfillment (Picking and Packing) & Stocking :
Oversees and monitors day-to-day operation of assigned area(s) including workflow, management of work in process, job assignments, rotations, etc.
to insure smooth flow and efficient operations. Ensures the shift completes customer orders and distribution of workload among LTL and parcel orders.
Ensures timely and efficient processing of orders and determines shipping priorities, work assignments, and shipping methods required to meet shipment schedules.
Directs movement of shipments from packing area to shipping docks. Ensures that proper instructions are given for shipping and packing.
Directs movement of orders from warehouse shelves, through order picking, verifying, and packing from the packing area to shipping docks.
Obtains and evaluates complaints related to order picking and packing and discusses them with subordinate responsible for the error.
Transportation / Shipping :
Studies customer shipmentprofiles to ensure timely and efficient shipment requirements are being met both physically and systematically.
Ensure order fulfillment is processing of orders per the customer guidelines, determine shipping priorities, work assignments and shipping methods required to meet the shipping schedules.
Oversees the dock area and its personnel to ensure accuracy and completeness of shipments and to meet goals for customer service levels.
Ensure al orders have the proper documentation prior going to the shipping dock; design and develop the proper staging areas for the dock to ensure the different order types has the proper staging needed.
Compile and maintains records of orders processed by the Traffic department.
Assure daily compliance to the ship schedule. Coordinates inbound and outbound shipments. Contacts carriers, sales reps, vendors, brokers, freight forwarders, etc.
when needed. Participates in request for price competitive freight contracts. Approves all freight bills. Ensures that all customer specific requirements are met.
Supervises the creation and maintenance of all shipping related documents. Helps guide other personnel in other departments to manage and analyze freight correctly.
Develops written procedures to document processes and to assist in training.
SAFETY RESPONSIBILITY STATEMENT
Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities.
Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures (SPP).
Reports ALL workplace incidents to manager immediately. Communicates concerns to manager, reports hazards, and provides input on prevention.
Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and / or completes safety-related activities as part of regular job responsibilities.
Responsible for safe work performance in area. Ensures the completion of job safety analyses, safety inspections and employee training.
Acts as primary communicator of safe work practices and information to department. Facilitates employees’ participation in the safety activity card program and on safety teams.
Completes incident investigation reports and submits them to manager by end of shift on which the incident is reported. Conducts safety contacts and documents corrective and preventative actions.
Enforces company policies, procedures, SOP’s, SPP’s and safe work practices.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the Order Fulfillment Warehouse on the shift. Is responsible for the overall direction, coordination, and evaluation of department utility personnel.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;
planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
and / or EXPERIENCE
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Spanish language skills are desirable.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as proportions, percentages, and metric or volume to weight conversions.
PERFORMANCE ABILITY
Effectively coordinates and leads team in daily activities to meet key performance indicators set by manager, with strong emphasis on employees, safety, food safety and quality.
Displays real time critical decision making with available information. Reviews current KPI’s to ensure right metrics are being monitored with the right results being delivered.
Monitors specific performance and makes proactive decisions on staffing needs to ensure KPI metrics are met. Drives employee-based performance through employee involvement and participation, with guidance and coaching from manager.
Collaborates with other departments to ensure cross functional concerns are addressed in a timely and effective manner. Visible and leads by example on the floor and models NOW’s core values, tenets and servant leadership.
Consistently follows all company policies and procedures, including all safety policies and procedures.
COMPENTENCIES
Strong verbal and written communication skills. Approachable, relates well to others, engages people, and helps them understand change, provides feedback, articulates clearly, and actively listens.
Displays a sense of urgency to meet all business objectives. Sets clear expectations and acts decisively.
Flexibility Ability to prioritize and to shift directions as business needs require. Maintains a positive attitude and high-quality workload.
Ability to work a flexible schedule, including off shifts and weekends to support the business. Open to being mentored by team members with more experience.
Strong analytical skills to troubleshoot and resolve issues while driving towards root cause analysis.
OTHER SKILLS AND ABILITIES
Ability to obtain certification to operate Turret trucks, Dock Stockers, Powered Pallet Jacks, Dock Plates and / or other raised platform vehicles required.
DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
and talk and hear. The employee is occasionally required to bend and crouch and to operate a hand truck or forklift with a 24-inch step.
Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
employee may occasionally lift, move (in some cases drag items), slide, raise and / or place :
from 33 inches to 68 inches.
Moves pallet jacks by pushing and pulling with force of 42 lbs. from 36-inch
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near moving mechanical parts.
employee is occasionally exposed to herbal aromas, dust, and / or airborne particles, some classified as allergens or irritants.
The noise level in the work environment is usually moderately loud with conveyors running.
Last updated : 2024-06-25
Full Time
Retail
$91k-119k (estimate)
06/27/2024
09/24/2024
SONOMA, CA
500 - 1,000
2008
THOMAS ESTES
$200M - $500M
Retail