1 Canopy IT Computer Support Technician Job in Burlington, VT
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Canopy IT Computer Support Technician
$42k-56k (estimate)
Full Time
2 Weeks Ago
NPI Technology Management is Hiring a Canopy IT Computer Support Technician Near Burlington, VT
Be the hero, the knight in shining armor!As a member of our top-flight Canopy℠ team, you will be a go-to for products and applications clients rely on every day. The team handles support requests, monitors network components, configures workstations and users, automates service delivery, reports on system health, and resolves issues.
As a Canopy Technician, you will:
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As a Canopy Technician, you will:
- Resolve client issues efficiently and quickly
- Interact with clients over the phone and in person
- Have a full suite of state-of-the-art tools at your disposal, including software distribution, remote control, and remote monitoring and management tools
- Be exposed to a variety of technical issues
- Become the go-to person for specific products and technologies
- In some cases, be embedded at one or more client sites
- Salary range: $50,000 to $65,000
- Full-time
- Some positions hybrid work-from-home eligible after training period
- Evaluated based on client satisfaction, efficiency of work, and level of effort
- Have excellent customer service instincts and are great communicators
- Have strong knowledge of Windows/PC applications and hardware
- Have a general knowledge of network infrastructure and TCP/IP
- Have at least one year of full-time IT work experience, or a related degree or certification
- Are Vermont residents
- Have a valid drivers' license and good driving record
- Pet-friendly environment
- 401k with matching contribution
- Profit-sharing
- Health insurance, including family coverage
- Dental, Vision, Disability, and Life Insurance
- Flex Spending and Dependent Care Assistance Accounts
- Paid holidays and generous time off
- Open-book management
- Participation in non-profit project donations
- Company events
- Ethical employer
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Job Summary
JOB TYPE
Full Time
SALARY
$42k-56k (estimate)
POST DATE
06/13/2024
EXPIRATION DATE
07/12/2024
WEBSITE
npi.net
HEADQUARTERS
South Burlington, VT
SIZE
25 - 50
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