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Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you.
Primary Function:
Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls to appropriate department or employee; and processes transactions, member correspondence, and requests via email and telephone. Informs members of products and services and develops opportunities to cross-sell products. Handles all member transactions with complete discretion and confidentiality.
Essential Duties and Responsibilities:
Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required.
Knowledge, Skills, and Experience Required:
Full Time
$42k-55k (estimate)
09/09/2024
09/22/2024
massbaycu.org
EVERETT, MA
50 - 100
1936
JOHN N THOMAS
$5M - $10M
Banking
Originally chartered in 1936, Mass Bay Credit Union is a not-for-profit, full-service financial institution that provides the highest level of service and personal attention to all our Members. Mass Bay Credit Union serves over 18,000 Members, manages over $220 million in assets, and operates under the Credit Union ideal of "People Helping People." We are 100% committed to providing our Members with the best banking value, products and services available, with state-of-the-art technology and unparalleled access. Continually striving to expand and refine our product and service offerings to bes ...
t meet Members' needs, Mass Bay is also dedicated to offering these services at the most competitive rates and unsurpassed value.
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