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19 Customer Success Specialist Jobs in Ann Arbor, MI

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APITech
Ann Arbor, MI | Full Time
$52k-68k (estimate)
Just Posted
Sage Solutions Group
Ann Arbor, MI | Full Time
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Sage Solutions Group
Ann Arbor, MI | Full Time
$48k-62k (estimate)
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NSF
Ann Arbor, MI | Full Time
$59k-77k (estimate)
4 Months Ago
Epic
Ann Arbor, MI | Full Time
$95k-128k (estimate)
3 Months Ago
Alliance Mobile
Ann Arbor, MI | Full Time
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Washtenaw Community College
Ann Arbor, MI | Part Time
$47k-60k (estimate)
11 Months Ago
General Scientific Corp.
Ann Arbor, MI | Full Time
$40k-50k (estimate)
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Max Spencer Company
Ann Arbor, MI | Full Time
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Amcor
Amcor
Ann Arbor, MI | Full Time
$39k-48k (estimate)
1 Month Ago
The Max Spencer Co.
Ann Arbor, MI | Full Time
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2 Months Ago
British Swim School of Ann Arbor
Ann Arbor, MI | Part Time
$82k-109k (estimate)
4 Months Ago
A2 Hosting
Ann Arbor, MI | Full Time
$73k-98k (estimate)
1 Month Ago
A2 Hosting
Ann Arbor, MI | Full Time
$64k-84k (estimate)
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A2 Hosting
Ann Arbor, MI | Full Time
$71k-95k (estimate)
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Apple
Apple
Ann Arbor, MI | Full Time
$45k-61k (estimate)
2 Months Ago
SHAR MUSIC
Ann Arbor, MI | Full Time
$41k-52k (estimate)
1 Week Ago
Customer Success Specialist
NSF Ann Arbor, MI
$59k-77k (estimate)
Full Time 4 Months Ago
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NSF is Hiring a Customer Success Specialist Near Ann Arbor, MI

NSF is seeking to add a Customer Success Specialist to its growing team. In this role, you will be responsible for reviewing, triaging, routing, and answering inquiries received across all communication channels at NSF. Your role will include providing accurate and timely responses via phone, email or chat to general, non-technical inquiries and appropriately documenting and routing sales leads. As well as documenting all interactions in ticketing system (ServiceNow) & reporting on the information collected in ServiceNow to the various stakeholders within the business. Ultimately ensuring that the entire lifecycle of an interaction is completed accordingly to SLAs.

Job Summary

JOB TYPE

Full Time

SALARY

$59k-77k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

11/12/2024

WEBSITE

nsf.org

HEADQUARTERS

ANN ARBOR, MI

SIZE

1,000 - 3,000

FOUNDED

1944

TYPE

NGO/NPO/NFP/Organization/Association

CEO

KEVIN LAWLER

REVENUE

$200M - $500M

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About NSF

NSF is a Michigan-based non-profit organization that provides standards for food safety and sanitation to promote public health.

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If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Specialist job description and responsibilities

Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

03/23/2022: Springfield, OH

Build relationships with executive decision-makers.

01/21/2022: Champaign, IL

Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.

03/27/2022: High Point, NC

Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.

03/10/2022: Las Vegas, NV

Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.

01/24/2022: Bloomington, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Specialist jobs

Develop a customer success strategy.

02/08/2022: Pierre, SD

Build customer loyalty through feedback.

04/04/2022: Savannah, GA

Enterprise account management experience.

02/20/2022: Portsmouth, NH

Experience working with SaaS products.

01/19/2022: Boulder, CO

Experience managing accounts for a product that solves complex problems across many business units.

03/24/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Success Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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