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Joining Cellcom:
Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services.
What you'll be doing:
The Customer Experience Specialist is our resident expert, providing education and offering comprehensive guidance and assistance to enhance our customers' mobile experience. In this role, the Customer Experience Specialist will navigate the intricate world of technology with our customers by setting up and providing on-going education and support for devices, troubleshooting, network support, and data transfers.Additionally, the Customer Experience Specialist collaborates with the entire team to foster a personalized and inviting atmosphere, prioritizing the satisfaction of our valued customers.
What we're looking for:
You need to bring...
·High school education or equivalent required.
·Three years’ customer service experience required
·Wireless phone use experience is required.
·Computer knowledge required.
To view our competitive benefits, click here!
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.
Full Time
Telecommunications
$44k-58k (estimate)
12/24/2023
08/19/2024
nsighttel.com
OSHKOSH, WI
<25
1909
LEODON KELLY
<$5M
Telecommunications
Nsight Telservices provides world-class telecommunications solutions with local customer service. We deliver integrated services: digital phone service, high-speed Internet, Ethernet, IT Services, WAN services and security systems; all backed by our local, caring, personalized customer service. Families appreciate our residential services, and our business solutions position companies on the leading edge. You can stay local and still go big! Nsight Telservices is the sister company to Wisconsin-based wireless telecommunications provider Cellcom. Nsight, as their parent company, is premier comm...unications provider throughout the upper Midwest.
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