KBK Insurance Group is the premier insurance provider for the commercial towing and garage industry and has been the partner of choice for agents for more than 30 years. The company is a one-stop-shop for comprehensive and cost-effective coverage and is backed by an A rated carrier. We take pride in being recognized as the most trusted and experienced towing and garage specialists in our industry, known for our personal service and tight-knit relationships.

KBK is part of NSM Insurance Group, a global specialty insurance provider with more than $1.6 billion in premium across 25 specialty insurance programs and brands around the world. Named a Philadelphia Inquirer Top Workplace based on employee feedback, the company has been exclusively focused on building successful insurance programs since 1990 and continually seeks new opportunities to grow and expand through strategic mergers and acquisitions.

Relationships are paramount at NSM because we know thats what drives mutual, long-term success. We maintain an entrepreneurial spirit and startup mindset within an established organization that continues to redefine what specialty insurance means and how it impacts everyday lives. Employees are given endless opportunities to expand their interests and skillsets, push breakthrough ideas and take risks. Our open, supportive environment gives employees the confidence to take ownership of their work as if the business was their own.

At NSM, we Build Success every day for our people, carrier partners, agents and insureds because we know our success is built on yours.

The Underwriting Assistant (UA) assists underwriters in writing, managing, and servicing new and renewal business to include all lines of property and casualty insurance. This role will perform initial review of accounts, rate coverage in carrier systems and prepare files for underwriting, as well as policy issuance and endorsement processing. The UA will work in conjunction with underwriters to provide superior customer service via phone and email in a fast paced environment. **hybrid position, 2-3 days onsite**

• Evaluate accounts to determine acceptability with underwriting appetite.
• Interact with agent clients to provide superior customer service via phone and email.
• Review submissions for completeness, accuracy and request additional information as needed.
• Rate and issue policies.
• Work with accounting department to bill clients.
• Provide reports to management when requested.
• Responsible for all documentation of Underwriting files.
• Attend team meetings and perform other duties as assigned.
• Follow up for requested information as needed.
• Fully assist Underwriters in all aspects of their primary responsibility.

• Previous insurance experience, preferred.
• Strong verbal and written communication skills.
• Ability to service and maintain strong relationships with agents.
• Ability to work independently and manage multiple deadlines.
• Thrives in a fast-paced environment and demonstrates teamwork capabilities.
• Strong skills in Microsoft Excel and other spreadsheet applications.