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NSP
Lehi, UT | Full Time
$57k-71k (estimate)
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NSP
Lehi, UT | Full Time
$68k-84k (estimate)
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CRM & Digital Associate
NSP Lehi, UT
$57k-71k (estimate)
Full Time | Pharmaceutical 7 Days Ago
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NSP is Hiring a CRM & Digital Associate Near Lehi, UT

Job DescriptionAs the Associate, CRM & Digital, you will participate in the planning, execution, analysis, and overall business impact of CRM via email and SMS marketing communications. In addition, you will lead and sometimes co-lead end-to-end customer experiences through an omnichannel approach.
In this role, you will optimize the customer experience, develop robust KPIs, help evolve the strategy, and build new customer journeys to meet the ever-evolving customer. In addition, you will coordinate the creation of brand awareness, product placement emails, SMS messaging, and technically advanced data-driven communication strategies that promote automation, efficiency, and conversion.
A Day in the Life of an Associate, CRM & Digital:
  • Own the end-to-end marketing automation workflow from strategic planning, content creation, audience targeting, and post-send analysis.
  • In collaboration with the Business Intelligence team, work to develop email /SMS KPIs to determine the success or failure of email strategies.
  • Pull data from the email service provider (ESP) and develop an analysis to report on email marketing performance.
  • Maintain effective communication with all stakeholders regarding project status, including project plans, issues, and escalations, and be accountable for the technical integrity of assigned projects.
  • Work closely with the Director, CRM & Digital, to implement an aggressive "test and learn" approach in the email channel, leveraging data to drive performance.
  • Drive the development of regularly scheduled broadcast emails and define target segments and content to execute and hit deadlines.
  • Assist with implementing triggered and automated lifecycle journeys, utilizing email and SMS messaging. This includes light HTML coding, email content writing, and more.
  • Stay abreast of email and SMS marketing trends.
Qualifications:
  • Bachelors degree
  • 2 years of digital marketing experience with a specific focus on marketing automation.
  • Experience managing email and SMS programs through ESP platforms (Klaviyo, Sailthru, Salesforce Marketing Cloud, etc.).
  • Experience using digital analytics tools (Google Analytics, Hotjar, etc.).
  • Light HTML coding to handle minor adjustments or ESP-specific coding.
  • Experience working in collaborative, cross-functional teams.
  • Thrives in entrepreneurial environments with a can-do attitude and the ability to quickly adjust to evolving priorities and coordinate multiple projects simultaneously.
  • Experience in e-commerce or direct digital response is required.
  • Knowledge of email and SMS marketing best practices is a must.
  • Strong communication skills are required.
Job Posted by ApplicantProCompany DescriptionAT NATURE'S SUNSHINE, WE ARE IN THE BUSINESS OF LIFE TRANSFORMATION.
We believe that natural health and wellness has the power to change lives; and through our products, our people and our business opportunity, we work to make it a reality every day. So while transformation is a bold promise to make, we do so with confidence. Nature’s Sunshine brings health and wellness to millions of customers every day. And when people are healthier, lives are truly transformed.
Over 46 years ago, Nature’s Sunshine Products built its business on the core values of quality, service, and integrity. It is these same values that we seek in our employees and job applicants.
We’re on a mission to change lives for the better—for our employees and our 300,000 member sales force.
Nature’s Sunshine’s:
VISION: Our vision is to become the world’s premier health, wellness, and lifestyle company
MISSION: Our mission is to transform lives around the world by providing the most innovative and highest quality health solutions.
VALUES:
QUALITY: Setting the standards, not just meeting them
INTEGRITY: Doing what’s right because it’s right
SERVICE: Providing value and showing respect for all
COMMUNITY: Connecting those who share our passion
INNOVATION: Nurturing a spirit of discovery and advancement
From the first day we opened our doors for business to the present day, we’ve maintained the highest standards in quality, integrity and innovation in our products, and best-in-class service to those we serve. We look for these same character attributes in our employees and job applicants.
We also believe that for us to continue to grow as a company, we must give our employees opportunities to grow professionally, lead when possible, and thrive in a team environment.
If you see yourself as a part of our committed corporate team, please check out our current job openings and submit your application on the link below,
https://www.naturessunshine.com/us/company/c1/careers/
AT NATURE'S SUNSHINE, WE ARE IN THE BUSINESS OF LIFE TRANSFORMATION. We believe that natural health and wellness has the power to change lives; and through our products, our people and our business opportunity, we work to make it a reality every day. So while transformation is a bold promise to make, we do so with confidence. Nature’s Sunshine brings health and wellness to millions of customers every day. And when people are healthier, lives are truly transformed. Over 46 years ago, Nature’s Sunshine Products built its business on the core values of quality, service, and integrity. It is these same values that we seek in our employees and job applicants. We’re on a mission to change lives for the better—for our employees and our 300,000 member sales force. Nature’s Sunshine’s: VISION: Our vision is to become the world’s premier health, wellness, and lifestyle company MISSION: Our mission is to transform lives around the world by providing the most innovative and highest quality health solutions. VALUES: QUALITY: Setting the standards, not just meeting them INTEGRITY: Doing what’s right because it’s right SERVICE: Providing value and showing respect for all COMMUNITY: Connecting those who share our passion INNOVATION: Nurturing a spirit of discovery and advancement From the first day we opened our doors for business to the present day, we’ve maintained the highest standards in quality, integrity and innovation in our products, and best-in-class service to those we serve. We look for these same character attributes in our employees and job applicants. We also believe that for us to continue to grow as a company, we must give our employees opportunities to grow professionally, lead when possible, and thrive in a team environment. If you see yourself as a part of our committed corporate team, please check out our current job openings and submit your application on the link below, https://www.naturessunshine.com/us/company/c1/careers/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Pharmaceutical

SALARY

$57k-71k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

08/18/2024

WEBSITE

nsp-llc.com

HEADQUARTERS

LITCHFIELD, MN

SIZE

50 - 100

FOUNDED

2000

TYPE

Private

CEO

PETER DUDDLESTON

REVENUE

$10M - $50M

INDUSTRY

Pharmaceutical

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About NSP

NSP is a Minnesota-based company that provides spray drying, wet blending and related services for the food and beverage industry.

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