What are the responsibilities and job description for the Office Clerk - Receptionist position at NSP?
POSITION SUMMARY
The Office Clerk-Receptionist will be responsible for performing a variety of administrative and clerical tasks to support the daily operations of the company. This role involves data entry, filing, record keeping, answering calls, and assisting other departments as needed. The Office Clerk-Receptionist ensures smooth office operations by maintaining accurate records and providing timely administrative support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Answer and direct phone calls, emails, and other inquiries to the appropriate personnel including customer requests, vendor requests, job applicant information, etc.
- Responsible for the timely and accurate tracking of inventory receipts including raw materials, ingredients, and packaging material.
- Work closely with other departments, including production, purchasing, quality assurance, and Accounting, to provide administrative support such as data entry.
- Assist with bank deposits ensuring compliance with banking requirements, company policies, industry regulations, and financial standards.
- Follow up on accounts receivable making collection calls and assist the Customer / Accounts Receivable Specialist as needed.
- Support the Office Administrator with accounts payable, accounts receivable/ billing and human resource activities.
- Assist with other tasks and responsibilities as assigned by the Office Administrator.
- Assist with proper records keeping and filing for HR and Accounting.
- Provide support for special projects or events, including employee training sessions or safety meetings.
- Ensure the office area is kept clean and maintained in a professional manner.
- Other duties as assigned.
QUALIFICATIONS (Knowledge, Skills, and Experience)
- High school diploma or equivalent required. Associate’s degree or certification in office administration is a plus.
- 1-2 years of experience in a clerical or administrative role, preferably in a manufacturing or meat processing environment.
- Ability to read, write and communicate both English and Spanish.
- Basic math skills – able to accurately add, subtract, multiply and divide.
- Capable of working with percentages.
- Proficient in Microsoft Word, Excel, Outlook and other office software.
- Strong organizational, planning and time-management skills.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to multitask and prioritize work in a fast-paced environment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to prolonged and repetitive motions which include sitting at a desk or computer workstation, typing, staring at a computer screen, typing, and writing to perform tasks. Employee must occasionally lift or carry moderately heavy boxes, documents, equipment, or office supplies. The employee may need to bend, move, or walk within the office environment to attend meetings or site visits, or to access office facilities and office equipment.
Although this position is not directly involved in production, employees might be exposed to environmental factors like noise, normal air contaminants, temperature variations, or odors.
Compliance with GMP and safety standards, including the use of personal protective equipment (PPE) when visiting the production areas.
