Want to be a part of our team? The Chief of Staff provides strategic and thought leadership as part of the extended Executive Leadership Team at NTT Global Data Centers America, Inc. This role reports directly to the Global Chief Revenue Officer (CRO) and represents the CRO in his absence internal to NTT. This individual will advance department-wide priorities and business initiatives while ensuring corporate alignment and cross-functional integration. The Chief of Staff serves as a central point of contact for the CRO and internal and external stakeholders to establish clarity and communication across all aspects of the NTT GDC Americas, Global Data Center Corporation, and NTT Limited (when required). This highly visible role drives the rhythm of business for sales and is responsible for ensuring that the CRO and Senior Sales Personnel are fully briefed and prepared for professional interactions amongst both clients and Headquarters. This position will have the regional managers of CSM and Sales Operations reporting to it. The role is pivotal in assessing market trends, identifying growth opportunities, and mitigating potential challenges, all while ensuring alignment with our company's long-term goals. Working at NTT ESSENTIAL DUTIES & RESPONSIBILITIES Leads and drives key strategic initiatives on behalf of the CRO including, but not limited to strategic reviews, long-term business planning, sales kick-off, project management, operations, change initiatives, employee engagement and communications. Lead global coordination of the key initiatives helping drive consistency of process and programs (bringing together multiple support models ie: Client Success or Sales Ops) Leads the sales rhythm of business; captures and disseminates key points and follow ups from strategy discussion, business reviews, staff meetings and operations meetings. Ensures the organization answers queries and meets NTT Ltd and GDC Corp project milestones. Represents the Global CRO of NTT GDC. in meetings with NTT Ltd and GDC Corporation supporting initiatives relating to the operation of Global Hyperscale sales and sales-related issues between the regions. Research, advise and create content for the CRO and global GDC Corp on issues which include, but are not limited to: Global Compensation Framework, Hyperscale Sales Model, Balance of Trade (Import/Export), and coordinating deal information with NTT affiliates. Research and create a model for global account management for hyperscale providers that do not purchase regionally and create content for cadence communication with those providers (ex. Quarterly Business Reviews). Research and recommend a long-term hyperscale sales model for APAC which incorporates current and upcoming inventory, sales, and product resources, existing hyperscale customers, current contracts and upcoming Requests for Proposals. Responds to ad-hoc, time-sensitive requests for deliverables, often for audiences at headquarters, executive- or Board-level. Conducts targeted research to validate information in these executive summaries and briefings. Prepare content and materials for strategy discussions with sales leaders; assist in planning these meetings and events as needed, such as sales kickoff, to ensure the success and alignment of the department. Identify emerging industry trends and competitive landscapes to anticipate challenges and capitalize on growth areas. Conduct comprehensive market research and analysis to identify potential growth markets, customer segments, and new business opportunities. Assess the competitive landscape, including evaluating competitors' strengths, weaknesses, and market positioning. Provide actionable insights based on market intelligence to guide strategic decisions. Foster solid relationships and collaborate with various departments, including marketing, operations, finance, technology, construction and design, and legal, to ensure alignment with strategic objectives. Act as an internal thought leader, sharing insights and recommendations through presentations, reports, and discussions. Lead and mentor a team of strategic analysts and advisors, fostering a collaborative and innovative work environment. KNOWLEDGE, SKILLS & ABILITIES Digital Transformation, Financial Modeling, Leadership, Legal Compliances, Mergers and Acquisitions (M&A), Regulatory Compliance, Risk Management, Strategic Advisory, Strategic Analysis Expertise in strategic planning, market analysis, and business development Strong business acumen with a deep understanding of market dynamics and strategic planning Excellent analytical skills, with proficiency in using data and analytics to inform strategic choices and validate hypotheses. Excellent communication and presentation skills, including the ability to communicate complex ideas clearly and persuasively. Solid leadership and team management capability Ability to thrive in a fast-paced, dynamic, and changing environment. Broad mix of strategic thinking, leadership, and technical skills to effectively guide the organization’s strategic direction and decision-making. Highly skilled in creating and analyzing different scenarios to anticipate potential outcomes and develop contingency plans. Ability to assess the potential profitability of various projects and initiatives, considering costs, revenues, and margins. Broad knowledge of budgeting processes and strategic allocation of resources to maximize returns. Ability to lead, interact, focus, resolve conflict and drive consensus among individuals from a variety of cultures and disciplines. Solves problems and thinks strategically/critically across a culturally diverse environment and framework. Be proactive and have a comfort level working in an often-ambiguous environment, anticipating needs, and staying out ahead of them. Collaborate, plan, and organize with and through people to gather information from across the organization and write/create cohesive documents to make business recommendations. Extremely organized with unfailing attention to detail. Exceptional Written and verbal communication skills, with ability to formulate clear and concise executive messages to internal and external audiences on a wide array of complex topics. Ability to perform financial and qualitative data analysis and create clear and relevant information on current reporting and trends. Must have unquestionable integrity and the ability to maintain strict confidentiality. Understanding of global market dynamics, cultural differences, and international expansion strategies Proficient with computers to include the utilization of Microsoft programs such as Microsoft Teams, Word, Excel, Power Point and Outlook. Ability to work well under pressure, juggle multiple tasks, and work efficiently against tight deadlines. EDUCATION & EXPERIENCE Bachelor’s degree in business administration, Economics, Finance, or related fields Advanced degree (MBA) is preferred. Proven track record of successfully driving strategic initiatives and achieving business outcomes. Extensive experience in a senior strategic advisory role, ideally within a relevant industry Extensive demonstrable experience in building complex financial models to evaluate the financial impact of strategic initiatives, investments, and business decisions. Extensive experience in conducting comprehensive due diligence for potential mergers, acquisitions, or partnerships. PHYSICAL REQUIREMENTS Remain stationary for long periods of time. Operate computer, peripherals, and other office equipment WORK CONDITIONS & OTHER REQUIREMENTS Perform work from a remote location with stable internet connection. Must satisfactorily pass company-required background check process Willingness to travel globally for business as needed. Skills Summary Digital Transformation, Financial Modeling, Leadership, Legal Compliances, Mergers and Acquisitions (M&A), Regulatory Compliance, Risk Management, Strategic Advisory, Strategic Analysis What will make you a good fit for the role? Workplace type: Remote Working Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!