12 Customer retention representative Jobs in Stuart, FL
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NuCO2 is Hiring a Customer retention representative Near Stuart, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Refreshing / resigning customer contract agreements. Renew existing customers in the final year before evergreen status.
Renew existing customers in evergreen or without a current contract agreementRenew acquired customer agreements.Modify agreements based on usage changes.
Clean up all customer data to support fulfillment activities.
Saving current customer agreements. Work with disgruntled customers to resolve problems and save business.Work with internal functional heads to follow-up on agreed customer actions and problem repairs.
Think proactively using business findings to troubleshoot future potential problems and correct before business is lost or threatened.
Administration Remain current with daily mailings and administrative actions.Daily, weekly, monthly reporting as required to support performance management routines.
QUALIFICATIONS :
- Read / Comprehend
- Read, analyze, and interpret business letters, instructions, and communications of all types.
- Absorb key elements of material and understand well enough to internalize.
- Ability to articulate questions to improve understanding when answered.
- Communicate
- Ability to craft verbal and written communications to precisely convey with external and internal customers.
- Effectively present information to individuals and small groups over the telephone and face to face.
- Proficient computer skills. MS office Word, Excel, and PowerPoint.
- Respond / Follow-Up
- Strong organizational skills.
- Ability to work on multiple initiatives at once.
- Possess a strong customer service sense.
- A drive to win, with winning defined as delivery of personal objectives while maintaining satisfied, happy customers with each engagement.
The selected candidate should have an associate's degree in business, marketing or related field, previous experience in customer service or sales preferred, strong oral and written communications, and ability to use technology.
In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.
INDCOR1
Last updated : 2024-08-01
Job Summary
Full Time
Wholesale
$38k-48k (estimate)
08/03/2024
08/06/2024
nuco2.com
STUART, FL
500 - 1,000
1995
Private
SUSAN STEVENSON
$200M - $500M
Wholesale
Related Companies
About NuCO2
NuCo2 offers carbon dioxide and nitrogen gas to restaurant and hospitality industries.
The job skills required for Customer retention representative include Customer Service, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer retention representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer retention representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer retention representative positions, which can be used as a reference in future career path planning. As a Customer retention representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer retention representative. You can explore the career advancement for a Customer retention representative below and select your interested title to get hiring information.
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